Channel Business Manager-Special Markets

ZIPPO MANUFACTURING COMP • Bradford, PA • 1d ago

This Channel Business Manager role will specialize in Custom Products within Special Markets, Corporate Gift, Brand Collaboration, and Dispensary channels. The CBM will directly manage Zippo accounts and/or assist outside sales agencies with new and existing customers. This includes pitching programs to buyers, negotiating pricing, and facilitating all program details.

PRIMARY DUTIES:

Establish, manage, develop, and maintain strong, positive business relationships with existing and new accounts.

Responsible for account profitability and taking action to ensure accounts maximize profitability for Zippo by coop planning, assortment planning, minimization of chargebacks, and ideal freight management.

Identify key retail accounts across channel for potential new distribution

Identify business structure around new business opportunities (contact names, buying cycles, merchandising requirements, marketing tools, etc.)

Follow-up meetings with customers as needed to review performance of current program and strategize expansion / growth.

Recommend product assortments and develop custom programs as needed.

Frequent store visits to assess competitive marketplace, opportunities with new chains, and point-of-purchase and display best practices.

Learn and master all retailer provided reporting tools and Supplier websites.

Properly forecast account sales to maximize order fill rates and on-time delivery.

Utilize business analytics to maximize sales volume by working with replenishment managers to facilitate appropriate inventory stock at store-level.

Attend corporate sales meetings as needed.

Serve on strategic planning committees as required.

Manage leads database and utilize software to keep funnels constantly full of new leads.

Overnight domestic travel required 25%

EDUCATION AND ADDITIONAL ELIGIBILITY QUALIFICATIONS:

Bachelor's degree AND/OR 2 years of inside/outside sales (preferably CPG) experience

Experience with calling on both retailers and wholesale customers

Demonstrated skills in achieving sales and profitability goals

Business Math ability (understanding margins, mark-up, etc.)

Understanding of Account buying cycles, margin expectations, and sell-through expectations

Demonstrated Proficiency with Microsoft Office Suite

Availability to travel and work outside of regularly scheduled work hours

Preferred remote location near major airport hub

This is role is a salaried exempt, on-site position in Bradford, PA, preferred. Remote may be considered.

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