Operations Manager Day

Lowe's • East Hartford, CT • 2d ago

Essential Functions:

Ensures all Associates understand and use safe work practices

Completes safety observations of facility

Determines the workload (production volume) for the day sent by corporate; monitors inventory movements in the facility frequently throughout the day

Evaluates staffing needs to meet daily demand; reassigns Associates to new position according to available resources and skill sets to accomplish shift work within established times

Works with Operations Supervisors to set associates up for success; achieves or exceed key performance indicators, safety, performance and budget targets

Receives and reviews inbound truck schedule; receives and reviews email from receiving train companies (e.g., pioneer rails) regarding incoming trains; schedules day accordingly and alerts Operations Coach

Expedites receiving, picking and shipping of priority product (e.g., Special Order Express (S.O.E.), Emergency Orders (EME), or Special-Order Sales (S.O.S.)))

Resolves simple and complex warehouse management system issues as they occur

Resolves inventory discrepancies (e.g., missed picks, damaged goods, short allocations, etc.)

Communicates effectively with associates and Performance Instructors regarding business objectives or current issues

Works through the Operations Supervisors to build a work environment of engagement and inclusion

Identifies and assists in implementing process improvements or new processes launched from corporate

Travels to other facilities to assist when needed

Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, voluntary terminations, I-9 verification, unemployment claims, and workplace accommodations

Participates in the process of hiring talented individuals for the team

Sets goals and communicates clear expectations for associates and provides timely and constructive feedback

Monitors and manages associate performance, holding them accountable to expected behaviors and performance levels

Provides resources and support to associates as needed

Assists Supervisors with any issues that may arise that need the resolution of management

Provides coaching and meaningful developmental opportunities to associates and prepares them for upward promotion if interested

Helps associates on the team transition through change

Minimum Requirements:

High school diploma or equivalent

2 to 5 years of experience in distribution center/warehouse operations or related area with increasing responsibilities

Leadership experience with direct report responsibility, including experience in mentoring and coaching others

Proven record of complying with safety requirements

Preferences:

Bachelor's degree in supply chain management, transportation, industrial engineering, business, or related field.

Experience leading others through change

Experience managing resources, time, and budgets

Experience using troubleshooting processes to resolve problems

Experience taking a lead role in corporate-led initiative or leadership experience in another Lowe's supply chain network facility

Experience building a culture of safety among subordinates and peers

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

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