Waitstaff

Black Bear Casino Resort • Carlton, MN • 2w ago

Presents menus to guests, suggesting dinner courses, appropriate beverages, and answering questions regarding food preparation. Writes orders on the check. Relays order to the kitchen and serves courses from the kitchen and service bars. Garnishes and decorates dishes prior to serving Serves meals to guests according to established rules of etiquette. Serves guests from the chafing dish at the table as necessary. Ladles soup, tosses salads, portions pies and desserts, brews coffee, and performs other services as determined necessary. May be required to prepare and serve alcoholic beverages to customers, as needed. Strictly follows State of Minnesota guidelines for the checking of identification of customers who appear to be under 21 years of age. Follows serving guidelines for intoxicated customers and advises the manager on duty if the customer appears to be under excessive influence for a determination as to the continued service of alcohol. Observes guests to respond to any additional requests and to determine when the meal has been completed. Totals bills and accepts payment or refers guest to host/hostess. Removes dishes from table, as necessary, and carries them to the kitchen. Resets tables at the conclusion of each course. As necessary, funnels the food from both sides of the cook line. Visually inspects the food presentation, proper portion size, and cleanliness. Assists in the set up of salad station with the assistance of the salad person. Assists in setting up server trays for pick up by the server. Ensure plates are arranged in sequence beginning with the pivot point. Assists in always maintaining the cleanliness of the line. Keeps the line stocked at full par levels (jellies, whipped butter, syrup, butter, margarine, syrup, paper products, carry-out items, salad, dressings, croutons, parmesan, etc.). Maintains and uses warm sanitizing solution. Monitors hot and cold food temperatures throughout the shift. Maintains a high level of cleanliness and hygiene. As necessary, observes timing of all orders to comply with restaurant specifications. Communicates with the kitchen staff. Becomes knowledgeable of the complete menu and menu specifications to include plate size, garnish, plate set up, accompaniments, sauces, and portion size. Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems. Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers. Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community. Required to maintain proper attendance including reporting to work on time in accordance with applicable policies. Maintains a clean and organized work area. Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

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