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ServiceNow Junior Developer

UTAH STATE UNIVERSITY • Logan, UT • 21h ago

Requisition ID: 2025-9528

of Openings: 2

Location: US-UT-Logan

Category: Information Technology

Position Type: Benefited Full-Time

Job Classification: Exempt

College: Operational Strategy

Department: Information Technology

Advertised Salary: Commensurate on experience plus excellent benefits

Overview

Are you passionate about learning new development technologies and being a member of a team that is changing the way the University operates? If you enjoy designing, developing, programming, and providing support within a powerful software environment, then this may be the perfect opportunity for you! We're looking for an individual who's self-motivated, detail oriented and eager to learn. Learn more about ServiceNow by visiting https://developer.servicenow.com

A ServiceNow Apprentice Developer is a key member of the Process Design and Development team and works with a team of developers to design, develop, document, maintain and support the ServiceNow applications and catalog items used within USU's ServiceNow platform. The ServiceNow Apprentice Developer is responsible to grow in understanding of the ServiceNow platform and apply best practices, system and university standards regarding design, development, and support.

Responsibilities

Design, develop and customize catalog items and applications in ServiceNow - from collecting and understanding organizational requirements, design and development, testing, documenting, writing implementation plans, and execution of those plans.

Transform business and functional requirements into detailed technical designs that represent actionable development tasks.

Ensure technical designs meet business and functional design requirements as well as maintain the integrity and sustainability of the application.

Define and meet standards for implementations in ServiceNow to ensure consistency and supportability of customizations.

Develop test cases for functional and regression testing.

Develop and test ServiceNow customizations including, but not limited to: user interface (UI), workflow administration, report setup, data imports, API integration, custom scripting and third party software integrations.

Recommend corrections to enhance system and application performance.

Work as a member of a team to implement ServiceNow technical solutions necessary to automate processes and support the operation of end-to-end services and processes.

Executes according to project schedule and manages timeline and communication during all phases of the project life-cycle.

Collaborate and communicate with clients and team members to gather, develop and validate business requirements for new functionality or enhancements.

Provide tier-two support to end users and Service Desk personnel.

Qualifications

Minimum Qualifications:

The position will be hired at either level I through III based on these qualifications:

Level I: Bachelor's degree* in an IT-related field or an equivalent** combination of education plus experience is required.

Level II: Bachelor's degree* plus 2 years of experience in an IT-related field or an equivalent** combination of experience plus education... For full info follow application link.

USU recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the university's academic mission of learning, discovery, and engagement. USU is an Equal Opportunity employer and does not discriminate in any of its programs and activities based on race, color, religion, sex, national origin, age, genetic information, sexual or ientation or gender identity/expression, disability, status as a protected veteran, or any other status protected by University policy or local, state, or federal law (https://equity.usu.edu/non-discrimination).

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