Overview
Patient Service Specialist - Float
Lakeshore Locations, MI
Location: Must be willing to travel in the lakeshore market for Novacare Rehabilitation
Home Clinic: 11301 Commerece Drive Suite B Allendale Michigan 49401
Position Type: PRN, as needed
Schedule:Weekdays , M-F
Compensation:$17.00 - $20.00 based on experience
Fostering Well - Being: We offer benefits which support the financial, work/life and emotional well-being of you and your family members. Part time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. We also offer our employee assistance program to part time employees.
When patients enter our outpatient physical therapy center,we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
Schedule patient appointments in person and via phone
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications
Minimum Qualifications:
High School Diploma or GED required
1 Year of Medical Office Experience
Preferred Qualifications:
1 Year of Scheduling Experience
Physical Requirements:
Ability to walk, stand, bend, and reach consistently throughout a work day/shift
Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
Ability to carry office supplies up to 10lbs
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
Ability to speak and hear sufficiently to understand and give directions
Additional Data
Equal Opportunity Employer/including Disabled/Veterans
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Job ID 344551
Experience (Years) 0
Category Administrative - Administrative Services
Street Address 11301 Commerce Drive
Min USD $17.00/Hr.
Max USD $20.00/Hr.
