Senior IRIS Operations Specialist (Must reside in WI)

Molina Healthcare • Milwaukee, WI • 1h ago

JOB DESCRIPTION Job Summary

Provides senior level administrative support for Wisconsin IRIS program operations, including referrals, enrollment, eligibility, service authorization and other administrative related requirements of the IRIS program. Contributes to overarching strategy to provide quality and cost-effective care.

Essential Job Duties

Provides senior level support to operations and field staff completing participant referrals, enrollments, disenrollments, workload assignments, ongoing eligibility, financial eligibility, welcome calls, prior authorizations, individualized service plan activities and other administrative and clerical requirements related to the Wisconsin IRIS program.

Provides skilled supports to operations and field staff in completion of data entry and tracking within the DHS information technology system, SharePoint, and Power BI programs.

Responds to incoming email requests from coworkers, providers and partner agencies.

Manages phone queues and assists with outgoing and incoming calls.

Analyzes data and workflows, offers suggestions for improvement and/or changes to management and assists with the implementation of changes.

Manages projects and engages in problem-solving and overall process development and implementation within identified areas of primary responsibility and subject matter expertise.

Ensures assigned areas of primary responsibility operate at high levels of efficiency and in accordance with IRIS program requirements.

Serves as a liaison to other IRIS partners or providers as needed.

Establishes and maintains positive and effective work relationships with coworkers, clients, participants, providers and customers.

Required Qualifications

At least 2 years of applicable administrative and/or health care experience, preferably serving the target groups of the IRIS program (adults with physical/intellectual disabilities or older adults), or equivalent combination of relevant education and experience.

Bachelor's degree in a related field or commensurate experience.

Strong customer service skills.

Excellent organizational, prioritization, and time-management skills.

Analytical and problem-solving skills.

Ability to adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and maintain strictest confidentiality.

Ability to focus on multiple priorities simultaneously.

Resourceful, proactive, and detail-oriented, and ability to learn and incorporate new tasks quickly.

Ability to work both collaboratively and independently, including ability to function as a strong partner on project teams.

Ability to seek out opportunities to learn and grow, embrace challenges and learn from them.

Demonstrated flexibility in the work environment, and willingness and ability to adapt to changing organizational needs.

Data entry experience.

Strong verbal and written communication skills.

Microsoft Office suite/applicable software program(s) proficiency.

To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Pay Range: $18.04 - $35.17 / HOURLY

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Similar Jobs

Sr. Information Technology (IT) Auditor

American Transmission Company • Pewaukee, WI • 1h ago

Finance, Accounting & Banking

Summary of Responsibilities: Join a Great Place to Work! We are seeking an experienced IT Auditor with a strategic mindset to join our Internal Audit team. This role requires more than traditional auditing skills; we val...

1h ago

Go to Apply

Senior IRIS Operations Specialist (Must reside in WI)

Molina Healthcare • Racine, WI • 1h ago

JOB DESCRIPTION Job Summary Provides senior level administrative support for Wisconsin IRIS program operations, including referrals, enrollment, eligibility, service authorization and other administrative related require...

1h ago

Go to Apply

Mechanical Structural Engineer

Konecranes • New Berlin, WI • 4h ago

IT & Engineering

JOB REQUIREMENTS: New Berlin, Wisconsin, United States Employment Type: Permanent Term Full-time/part-time position: Full-time Workplace: On-site Company Description At Konecranes, we believe that great customer experien...

4h ago

Go to Apply

Manufacturing Intern

ACE PRECISION • Menomonee Falls, WI • 4h ago

Manufacturing & Warehouse

JOB REQUIREMENTS: Job Details Job Location Men Falls - Menomonee Falls, WI Position Type Full-Time/Part-Time Job Shift Any Description Flexible or part time hours available during these shift times: 1st shift hours are M...

4h ago

Go to Apply

Senior Project Leader, Battery & Charger Development

Techtronic Industries North America, Inc. • Brookfield, WI • 4h ago

Job Description: Senior Project Leader - Battery & Charger Development, PSE/VE The Senior Project Leader is responsible for managing multiple moderate to highly complex engineering projects with minimal direction. Th...

4h ago

Go to Apply

Advanced Quality Engineer

Techtronic Industries North America, Inc. • Milwaukee, WI • 4h ago

IT & Engineering

Job Description: Come be DISRUPTIVE with us! At Milwaukee Tool, our most valued resource is our dedicated team of employees - employees who work with a passion to be the best and an unparalleled pride in their work and i...

4h ago

Go to Apply

Mechanical Assembly

HATCH STAFFING SERVICES INC • Milwaukee, WI • 4h ago

Manufacturing & Warehouse

JOB REQUIREMENTS: Overview Fuel your career with speed and precision! We\'re looking for a Mechanical Assembler with a passion for motorsports, motorcycles, and performance machines. In this role, you\'ll assemble high-q...

4h ago

Go to Apply

Manufacturing Quality Engineer

ACE PRECISION • Menomonee Falls, WI • 4h ago

IT & Engineering

JOB REQUIREMENTS: Job Details Job Location Men Falls - Menomonee Falls, WI Position Type Full Time Job Shift 1st Shift Description JOB SUMMARY: Responsible for the maintenance of Quality Standards to ensure the building...

4h ago

Go to Apply

Manufacturing Technical Training

ATI METALS • Cudahy, WI • 4h ago

IT & Engineering

JOB REQUIREMENTS: Proven to Perform. From the edges of space to the bottoms of ocean, our materials are proven to perform -- and so is our team. We\'re hiring high performers as proven as our products. Join us. ATI is se...

4h ago

Go to Apply

Industrial-Maintenance Technician

CARLSON TOOL & MFG CORP • Mequon, WI • 4h ago

Legal & Paralegal

JOB REQUIREMENTS: We\'re seeking a skilled Maintenance Technician to join our safe, friendly, and climate-controlled advanced manufacturing facilities. Based in Cedarburg, WI, our team will look to you for the hands-on m...

4h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.