At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job Description
U.S. Bank is seeking a Senior Technical Program/Project Manager to provide governance and strategic coordination for vendor-led initiatives supporting a Federal Program. This role is primarily responsible for overseeing vendor project managers and ensuring their delivery meets U.S. Bank's expectations around compliance, timelines, and performance. Simultaneously, the role includes project management of the internal U.S. Bank oversight team that collaborates to ensure vendor accountability and regulatory alignment. The team is currently creating a new application for delivery, and this role will help with communicating and coordinating release plans.
This position requires strong program governance skills, vendor management expertise, and the ability to coordinate across internal stakeholders including risk, legal, compliance, and technology.
Key Responsibilities
Vendor Project Oversight: Serve as the primary U.S. Bank liaison to vendor project managers. Monitor delivery status, risks, and issues while holding vendors accountable to project scope, timeline, compliance, and quality standards on current RSS/ISS work requested from vendor.
Internal Project Coordination: Provide light-touch project management of a cross-functional internal team responsible for vendor oversight. Facilitate task tracking, scheduling, and coordination to ensure the internal team effectively fulfills its governance role.
Program Governance: Lead and enforce program governance structures, manage program-level status reporting, and facilitate resolution of escalated issues across organizational boundaries.
Federal Compliance Alignment: Ensure all project activities-both vendor-led and internal-comply with federal regulatory guidelines associated with the Federal Retail Bond Program.
Stakeholder Engagement: Collaborate with leaders from Treasury, Risk, Compliance, Legal, Procurement, and Technology to ensure expectations are clearly communicated and met.
Risk & Performance Tracking: Proactively monitor vendor KPIs, SLAs, and deliverables. Identify risks or delays and take or escalate corrective action as needed.
Executive Communication: Deliver structured, concise, and actionable updates to senior leaders, translating vendor progress and internal coordination into program-level insights.
Basic Qualifications
Bachelor's degree or equivalent work experience
U.S. Citizenship required (due to federal program involvement)
At least 10 years of experience in program/project management or vendor oversight in regulated environments
Preferred Skills/Experience
Strong understanding of governance structures, compliance standards, and cross-functional coordination
Excellent communication, influence, and stakeholder engagement skills
Experience with financial services or federal programs
Knowledge of federal compliance and third-party risk management practices
Familiarity with document workflow platforms such as Tungsten (Kofax) Total Agility
Proficiency in project tools like MS Project, JIRA, or similar
Understanding of SDLC and vendor onboarding processes
Location Expectation
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and flexibility to work outside the office location for the other days.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
