Information Technology Specialist 3 - Programming

NYSTRS • Albany, NY • 1w ago

Department: Information Technology

Location: Albany, NY

Apply by: All applications must be submitted by 5:00 pm on Sunday, October 12, 2025. Applications received after 5:00 pm will not be considered.

Position Summary

The Information Technology Specialist 3-Programming position will supervise Information Technology Specialist 2 staff and serve as the subject matter expert for our Workday ERP solution, responsible for ensuring system functionality, optimizing processes, and supporting end-users. As a part of a project team, the Information Technology Specialist 3- Programming will perform a full range of activities including requirements gathering, design, configuration, testing, and deployment, as well as maintenance and troubleshooting defect support. This position will be assigned to the Financial and HCM Solutions team under ERP Solutions. The incumbent will be instrumental in optimizing our Workday Talent and Acquisition and Asset modules, ensuring a seamless and efficient experience for our employees and candidates.

Minimum Qualifications

Either 1) Reachable on the Civil Service eligible list; 2) Eligible for reassignment by virtue of having permanent competitive service as an Information Technology Specialist 3-Programming (SG-23); OR 3) Eligible for transfer under the provisions of the Civil Service Law by virtue of having one year of permanent competitive service in an appropriate title.

Preferred Qualifications

Bachelor-s degree or higher in relevant IT field or equivalent experience

At least two years of applied experience in application development

Active certification(s) in the Workday platform

Supervisory and project management experience

Experience and Functional understanding of Talent & Acquisition and/or Asset Management

Experience and functional knowledge of Public Sector Talent and Recruitment and/or Asset Management

Experience with Workday Studio, EIBs, Core Connectors, and/or Custom Reports

Experience understanding how role mapping of security aligns with job duties for talent

Understanding of Workday Recruiting business processes and best practices

Knowledge of calculated fields, condition rules, and business process configurations within a configurable application platform

Proven ability to troubleshoot complex system issues

Strong written and verbal communication, and interpersonal skills

Excellent analytical and problem-solving skills, with the ability to translate complex business requirements into practical Workday configurations

Capability to manage multiple priorities effectively

Commitment to providing exceptional customer service

Work Modality

Currently we have a hybrid work schedule which may be subject to change in the future.

Job Duties

The duties of the Information Technology Specialist 3 - Programming include, but are not limited to, the following:

Supervise Information Technology Specialist 2 staff as assigned

Act as a project manager for staff assignments and escalate concerns to Grade 25 or other project team members as necessary

Serve as the primary subject matter expert for Workday's Talent, Acquisition (Recruiting), and Asset modules

System Configuration and Optimization:

Configure, test, and deploy new features and enhancements within the Workday Recruiting, Talent, and Asset modules

Troubleshoot system issues and implement solutions, leveraging both configuration and integration options

Optimize Workday processes and workflows in collaboration with HR and other department leaders to enhance efficiency, reporting, and analytics

Maintain Workday configuration governance and data integrity, ensuring compliance with relevant standards and policies

User Support and Documentation:

Address user inquiries and provide support regarding Workday features and processes within the modules

Create and maintain comprehensive documentation for Workday module changes, including configuration workbooks, unit test cases, functional/technical designs, and reasons for changes

Project Participation & Continuous Improvement:

Participate as a key team member on Workday projects, contributing to requirement analysis, timeline determination, testing, and post-implementation support

Assist in analyzing user requirements, gathering information, documenting existing systems/processes, and developing detailed specifications

Stay current with Workday updates, releases, and HR and Asset Management best practices to proactively identify and implement improvements

Salary Grade

This position is a Grade 23

Salary Range

$99,183- $129,410

Job Type

Civil Service/CSEA

EEO STATEMENT

At NYSTRS, diversity, equity, and inclusion are integral to our mission of providing our members with a secure pension and exceptional customer service. We are committed to fostering an inclusive and equitable culture where all diversity is valued and recognized as a source of strength and enrichment across all operations.

NYSTRS is proud to provide equal opportunities to all employees and qualified applicants without regard to race, color, religion, creed, sex, gender expression or identity, national origin, age, ability and disability status, veteran status, marital status, pregnancy status, sexual orientation, citizenship, or any other legally protected class. We are committed to being a workplace that attracts, supports, and retains talented individuals from diverse backgrounds and experiences while championing equal opportunity across recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

All applications to NYSTRS should be done via our website (https://nystrs.hrmdirect.com/employment/job-openings.php?search=true&dept=-1&city=-1&state=-1) . NYSTRS will never ask you to submit private information via email or direct you to submit private information to another site as part of our recruitment process.

NYSTRS

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