Customer Service Associate

Walgreens • Independence, OH • 1h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1683495BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 6900 ROCKSIDE RD,INDEPENDENCE,OH,44131

Full District Office Address: 6900 ROCKSIDE RD,INDEPENDENCE,OH,44131-02324-02132-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 02132-INDEPENDENCE OH

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Adobe Customer Journey Analytics Developer

Accenture • Cleveland, OH • 43min ago

Management & Administrative

Adobe Journey Analytics We Are: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 indu...

43min ago

Go to Apply

Adobe Real-Time Customer Data Platform Lead

Accenture • Cleveland, OH • 45min ago

Management & Administrative

We Are: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strateg...

45min ago

Go to Apply

Administrative Assistant

Kelly Services • Brook Park, OH • 3h ago

Management & Administrative

We are seeking a detail-oriented and organized Administrative & Billing Clerk to support our office operations and billing functions. This role is responsible for managing daily administrative tasks, processing invoi...

3h ago

Go to Apply

Administrative Assistant II

Cleveland Clinic • Cleveland, OH • 3h ago

Management & Administrative

Join Cleveland Clinic's Digestive Disease Institute and become a part of one of the most respected healthcare organizations in the world. The Digestive Disease Institute specializes in medical and surgical treatments for...

3h ago

Go to Apply

Dept. Administrative Assistant - Skilled Trades

AKRON METROPOLITAN HOUSING • Akron, OH • 3h ago

Management & Administrative

AKRON METROPOLITAN HOUSING AUTHORITY Job Title: Department Administrative Assistant - Skilled Trades Reports to: Assistant Capital Projects Manager Department: Construction Date: September 2024 FLSA Status: Non-Exempt Mi...

3h ago

Go to Apply

Facilities Operations Manager

ARAMARK • Solon, OH • 21h ago

Management & Administrative

Job Description As a Facilities Manager you will plan, manage and guide multiple contracted services for a single client normally generating up to $4M in revenue to meet operating and financial goals, client objectives,...

21h ago

Go to Apply

Operational Risk Management Specialist

Huntington National Bank • Akron, OH • 21h ago

Management & Administrative

Description Summary: The Operational Risk Specialist will assist the Operational Risk Director and their leadership team with the administration and delivery of independent operational risk oversight through (not limited...

21h ago

Go to Apply

Operational Risk Management Specialist

Huntington National Bank • Cleveland, OH • 21h ago

Management & Administrative

21h ago

Go to Apply

Email Marketing Lead

Accenture • Cleveland, OH • 22h ago

Management & Administrative

The Email Marketing Lead plays a pivotal role in shaping Accenture's digital marketing strategy by bridging the gap between marketing and technology, ensuring seamless integration of tools and systems to create personali...

22h ago

Go to Apply

Sr. Product Marketing Manager

Proofpoint • Cleveland, OH • 22h ago

Management & Administrative

About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad act...

22h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.