Account Manager

Forrester • Philadelphia, PA • 3h ago

At Forrester, we're trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That's why we're always looking to empower talented individuals to perform at their best every single day. We're proud of our community of smart people and vibrant voices who come together to do what's right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.

About This Role:

The Sales Account Manager is a highly motivated sales professional with a passion for building relationships and delivering value to clients. Using curiosity and an entrepreneurial mindset, this individual pursues growth opportunities by engaging with senior leaders and executives for Forrester's existing accounts composed of Fortune-class companies. With a transparent, repeatable consultative sales process, this role achieves impactful outcomes by creating and orchestrating account penetration strategies. The Sales Account Manager anticipates client needs; understands what drives their success; challenges them to think differently; and provides highly valued business insights to enable clients to win, serve, and retain customers. Along the way, the Sales Account Manager will enjoy the opportunity to drive professional and financial growth.

This role will work closely with top executives and their teams, gaining a deep understanding of their challenges and demonstrating how Forrester can support their mission. Success in this position relies on the ability to build trust, foster relationships, and communicate effectively.

Job Description:

Key responsibilities

Partner with senior management (director, C-level) clients as a trusted business advisor by leveraging the company's research on emerging technologies and customer experience.

Collaborate with industry analysts and the ecosystem to sell and deliver prescriptive client solutions.

Maintain the minimum weekly/daily metrics, and ensure quota is met.

Produce accurate and timely forecasts.

Uncover key business initiatives and engage new cross-functional buying centers.

Develop sales opportunities to increase contract value and customer retention.

Maintain and build relationships with executive-level contacts to understand their business needs and identify new opportunities.

Develop a complete understanding of the company's products and services portfolio to align appropriate solutions with client needs.

Skills and competencies

Demonstrate urgency and a sense of purpose.

Anticipate challenges, adapts to setbacks, and responds well to coaching.

Adapt communication style to audience needs and listens actively.

Leverage data and insights to secure support and commitment.

Apply critical thinking to anticipate challenges, make data-driven decisions, and achieve goals.

Pursues continuous learning and embrace diverse perspectives.

Prioritize work effectively to align with organizational goals and follow standard processes.

Build trust through consistency, reliability, and strong rapport.

Business scope, impact, strategic contribution and team interaction

Gain a deeper understanding of Forrester and its operations.

Develop professional expertise with general guidance for routine tasks and detailed instructions for new challenges.

Build positive relationships with internal and external stakeholders.

Complete tasks of moderate scope within established policies and procedures.

Influence team or project timelines through decisions.

Thought leadership and expertise

Expand knowledge of the field and company policies to resolve daily tasks.

Apply domain expertise to address routine responsibilities effectively.

Job Requirements:

A bachelor's degree is preferred.

At least two years of relevant/consultative sales experience.

Experience selling business services to senior professionals in a highly competitive market would be an advantage.

The ability and willingness to make cold calls and book meetings.

Proven experience in a similar role, specifically with account management, achieving quota goals, and managing personal sales strategies.

Effective presentation, organization, and time management skills.

A fast learner who is at ease with technology.

Excellent verbal and written communication skills.

Please note that the base salary range indicated here is inclusive of all applicable US geographies listed in this requisition. This salary range is based upon the position as described in the job listing. The offered compensation may vary within this range and is dependent upon the successful candidate's primary work location, experience, training, education, and credentials.

Base salary range: $64,000 - $96,000

For information on benefits, please visit: https://forresterbenefits.com/

The application deadline is October 31, 2025. Please refer to the job posting on Forrester.com careers page if the deadline has been extended.

We're a network of knowledge and experience leading to richer, fuller careers. Here, we're always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It's a place where everyone is given the tools, support, and runway they need to go far. We'll be right there beside you, every step of the way.

Let's be bold, together.

Explore #ForresterLife on:

Instagram (http://www.instagram.com/ForresterLife)

Glassdoor (http://www.glassdoor.com/Overview/Working-at-Forrester-Research-EI_IE6443.11,29.htm)

FLSA Status:

Non-Exempt

Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester's recruitment process. If you would like to discuss a reasonable accommodation, please reach out to accommodationrequest@forrester.com .

Forrester Research, Inc. is an Equal Employment Opportunity Employer. As a federal contractor, Forrester encourages veterans and individuals with disabilities to apply for employment.

Benefits at a Glance (https://forresterbenefits.com/wp-content/uploads/2025/01/Forrester-2025-BAAG-Non-Cambridge-FINAL.pdf)

Benefits at a Glance - Cambridge

Similar Jobs

Administrative Assistant

Robert Half • Bryn Mawr, PA • 1h ago

Management & Administrative

Description We are looking for a detail-oriented Administrative Assistant to support daily operations and ensure seamless workflow within our organization. This role is ideal for someone with healthcare experience who th...

1h ago

Go to Apply

Administrative Assistant - Netflix House - King of Prussia

Compass Group, North America • King Of Prussia, PA • 1h ago

Management & Administrative

Levy Sector This Role is located at the King of Prussia Mall - Netflix House Now Hiring FOH&BOH Staff - Join Us at Our Job Fair! We're looking for energetic, reliable team players to fill Front of House and Back of H...

1h ago

Go to Apply

Traffic Management Center Operator (RTMCO)

Pennoni Associates Inc • King Of Prussia, PA • 2h ago

Management & Administrative

Pennoni Associates is current seeking a Traffic Management Center Operator with experience consistent, but not limited to: Performing administrative duties and assisting with management of PennDOT Traffic Control Managem...

2h ago

Go to Apply

Account Manager

Otis Elevator Company • Moorestown, NJ • 3h ago

Management & Administrative

Date Posted: 2025-09-17 Country: United States of America Location: OT317: NPT -- Moorestown, NJ 30 Twosome Drive, Moorestown, NJ, 08057 USA Job Title Sales Associate, Service Role Overview Would you like to join a truly...

3h ago

Go to Apply

Staffing Account Manager

CAI • Trenton, NJ • 3h ago

Management & Administrative

Staffing Account Manager Req number: R6255 Employment @type: Full time Worksite flexibility: Remote Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 bill...

3h ago

Go to Apply

NA Sales Representative, Data Platform - Logistics & Manufacturing

Oracle • Trenton, NJ • 8h ago

Management & Administrative

Job Description Oracle is leading the digital revolution. We are empowering nearly half a million businesses across the globe to turn untapped potential into real business value. You will connect the biggest enterprises...

8h ago

Go to Apply

Territory Sales Manager

AmeriGas Propane • King Of Prussia, PA • 10h ago

Management & Administrative

AmeriGas AmeriGas is a Drug Free Workplace. Candidates must be able to pass a pre-employment drug screen and a criminal background check. AmeriGas is an Equal Opportunity Employer. Territory Sales Manager Location: King...

10h ago

Go to Apply

Operations Manager

Valet Living • Philadelphia, PA • 19h ago

Management & Administrative

Lead Teams. Optimize Operations. Grow Your Career. Valet Living is looking for an Operations Manager who's ready to take charge-leading a team of Area Leaders, optimizing processes, and ensuring we deliver top-notch serv...

19h ago

Go to Apply

Principal Operations Program Manager

Oracle • Trenton, NJ • 19h ago

Management & Administrative

Job Description We are a collaborative team executing in a fast-paced environment and delivering quality products to support Oracle's business needs around the world. We set high expectations for what we can accomplish a...

19h ago

Go to Apply

Manager, Operations Strategy

Datavant • Trenton, NJ • 19h ago

Management & Administrative

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is power...

19h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.