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Operations Management Analyst

CBRE • Springfield, IL • 1d ago

Job ID

239208

Posted

19-Sep-2025

Service line

PJM Segment

Role @type

Full-time

Areas of Interest

Data & Analytics

Location(s)

Remote - US - Remote - US - United States of America

About the role

Working under supervision, provides day-to-day operations and administrative support for Project Management Operations team. Collaborates with cross functional teams and assists in coordination and development of playbook documentation, onboarding, process improvement, and controls for project management teams. Supports systems for project management platform and helps to implement programs and training resources that enable the department to meet objectives in an efficient manner.

This role is part of the Business Operations Job Function. They are responsible for working with internal partners and business units to develop, install and enhance new and current business processes and systems.

What you'll do

Analyzes business processes, playbooks, RACI documentation, etc.to maintain standards and controls. Prepares commentary and explanation of changes for management review.

Assists in systems administration for unique software used by the business group to support its operations. Researches and resolves support issues. Follows-up to ensure open issues are resolved. Assists in preparing user reference material.

Troubleshoots and resolves simple inquiries and requests from all internal/external clients.

Reviews and monitors department processes and procedures to find opportunities to improve service delivery to all customers. May network with external contacts to research and recommend standard processes.

Coordinates budget preparation. Researches and collects input from multiple resources.

Compiles a variety of operating, financial and statistical information as needed to respond to management requests. Coordinates work with other departments. May add commentary to complete analysis reports and proposals.

Assists in communication of standard processes, policies, procedures and initiatives to support operations. Helps to facilitate process improvement by engaging appropriate resources in issue identification and resolution.

Assists in developing project plans and costs, including personnel and fiscal requirements to achieve defined objectives. May provide periodic updates relative to project resource and fiscal plans.

Other duties as assigned.

What you'll need

To perform this job efficiently, an individual needs to perform each critical duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Bachelor's Degree plus a minimum of two years related work experience to include budgeting, finance and or business analytics; or equivalent combination of education and experience.

Work experience related to specific department or business unit function preferred.

Excellent written and verbal communication skills. Strong interpersonal and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to efficiently present information.

Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis.

Ability to comprehend, analyze, and interpret documents. Ability to address problems involving several options in situations. Requires intermediate analytical and quantitative skills.

Enhanced proficiency in Microsoft Office Suite. Spreadsheet skills to include intricate functions such as graphics, pivot tables.

Decisions made with understanding of procedures and company policies to achieve set results and timelines. Responsible for setting own project timelines.

Errors in judgment may cause short-term impact to co-workers and supervisor.

· CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the position is $ 80000 annually and the maximum salary for the position is $ 90000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

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