Overview:
Serves as a member of the Management Development Program (MDP) and participates in ten weeks of Core Training and one year of On-the-Job (OJT) training. Core Training responsibilities include participation in classroom training, observations of departmental presentations, interaction with senior management, peer networking, and working in teams on two group project assignments. OJT responsibilities vary by department and are assigned by the department manager. The position may be responsible for additional projects as assigned by the department manager or Leadership Development Manager-MDP.
Department Description:
The Corporate Communications Team serves as the central hub for content development, reputational management, executive messaging, social media presence, enterprise and business line communication strategies, and public relations and financial communications. We support the organization as communications advisors, partners, storytellers, content creators, and cross-collaborating experts to create holistic, purpose-driven messages, campaigns, and content that resonate with audiences.
This role offers broad exposure to the bank, with opportunities to learn about our lines of business, cross-collaborate in many working groups, and explore communication tools hands-on. You'll help shape how we connect with internal and external audiences through content creation, campaign support, and social media channel management.
Department Responsibilities:
Support the development and delivery of clear, consistent messaging that fosters understanding, alignment, and culture across the organization.
Assist in designing and executing social media communications, including short-term deliverables and long-term campaigns across owned, paid, and earned channels.
Draft, edit, and publish content across platforms and channels, translating business outcomes into compelling storytelling features.
May contribute to content creation while assisting in overall content production efforts including storyboard, shoot and edit videos using editing software.
Conduct quarterly research and benchmarking using internal data and industry insights to inform social media strategy and assess the competitive landscape.
Monitor engagement metrics and prepare performance reports to evaluate campaign effectiveness and guide future content decisions.
Learn and use back-end workflow tools such as Sprinklr, Jira, and Workfront to manage content calendars and support campaign delivery across email and intranet platforms.
Support ad-hoc communications projects, including executive messaging, press releases, speechwriting, and experimentation with emerging technologies like AI to improve communication effectiveness.
HOW YOU CAN GROW YOUR CAREER:
We have a supportive team environment that values creativity and continuous learning and personal development.
In this role, you'll gain broad exposure across the bank, with opportunities to learn the business, connect with teams, and understand how communications drive impact.
You'll build hands-on experience with tools, content creation, and campaign strategy while contributing ideas and collaborating across the team and with core partners.
Over time, you'll develop a strong understanding of the business and communication needs, grow from supporting projects to leading them, and carve out your niche that supports your future advancement into a senior communications specialist role.
BASIC QUALIFICATIONS:
Additional locations include: Washington D.C., and Boston, MA
Bachelor's Degree (or Master's) candidate with a cumulative GPA of 3.0 or above
Excellent interpersonal, written and verbal skills with a strong balance of qualitative and quantitative skills
Organized, detail-oriented, and eager to grow
Strong writing and editing skills with an eye for storytelling
Interest in digital platforms, social media trends and omnichannel engagements
Ability to work collaboratively, take initiative, and is comfortable asking questions
Demonstrated ability to work as part of a team, as well as contribute on an individual basis
Must have 1 year or less professional work experience
Work Visa Sponsorship not offered for this role
IDEAL QUALIFICATIONS:
While weekend needs are rare, this role may occasionally require a flexible schedule to support social channel updates or attend in-person events for live content coverage
Strong experience with Microsoft Office products, video editing software, and/or analytical dashboard analysis
Strong ability to socialize ideas and strategy to senior management through presentation
Primary Program Responsibilities:
Participate in and complete a one-year long, non-rotational training program while creating and adding value to assigned department. Receive job specific training, general training in banking, communication and leadership, and personalized coaching and feedback. Performance measures may include several objective test scores, peer and sponsor feedback from group projects, facilitator feedback, Leadership Development Manager-MDP feedback, Department Manager feedback, final assessment score, and year-end performance appraisal from Department Manager and Leadership Development Manager-MDP.
Core Training - Participate in ten weeks of training throughout the one-year assignment to learn banking, basic financial skills, technical skills, and leadership/interpersonal skills. Develop a solid understanding of banking functions, processes, and operations.
Group Projects - Participate in two group project assignments, working with a team of their peers to build relationships within their teams as well as with project sponsors, internal and external contacts, and senior management. Teams make a presentation to senior management at the conclusion of each project providing recommendations and potential project solutions.
On-the-Job Training - The fundamental skills taught in core training are combined with On-the-Job training based on the incumbent's assignment. Job specific training teaches departmental policies, procedures, systems, and products. Upon completion of MDP, all incumbents attain basic skills necessary to become entry-level professionals and/or managers in their assigned department.
Complete tasks in a manner that are compliant with applicable laws and regulations and/or that serve to help the Company be in compliance with laws and regulations that apply to the business line the position supports.
Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite.
Identify risk-related issues needing escalation to management.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Scope of Responsibilities:
The Management Development Program is a non-rotational, one-year training program for recent college graduates where participants learn sales, accounting, project management and leadership skills depending upon their career track. Various methods of training include classroom study, divisional orientations, and teamwork on group projects. These fundamentals are coupled with on-the-job training to allow for immediate application in the area for which the participant has been hired.
Supervisory/ Managerial Responsibilities:
Not Applicable.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $29.57 - $43.99 per hour. The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above encompasses all geographic locations. The pay rate specific to your location will fall within this range and is available from your recruiter.
Location
Buffalo, New York, United States of America
M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
