Sales Administration Support

Kyocera International Inc • Plymouth, MI • 2d ago

Description

Kyocera International, Inc. is hiring a Sales Administration Support at our Plymouth, MI facility! Pay Range - $20 to $30 per hour (Actual base pay based on factors such as relevant experience, education, market, qualifications, and skills)

With nearly 80,000 employees globally, Kyocera is a leading manufacturer of high-tech ceramics in various industries, including aerospace, automotive, medical applications, and semiconductor processing. Our innovative materials are found in everything from smartphones to space shuttles! Look at these PERKS! Competitive pay, benefits, and hours 120 hours of vacation accrued per year to start (that's 3 weeks/year for regular 8-hour shifts!) 10 Paid Holidays per year 401(k) 401(k) company match Pension Medical insurance Dental Insurance Vision insurance Life insurance Flexible Spending Account (FSA) Employee Assistance Program Flexible schedules Tuition reimbursement We have a long-tenured staff (many with over 30 years of service!), a vital company mission, and an excellent benefits package that includes Medical, Dental, Vision, Life Insurance, Paid time off to Volunteer, paid Leave options, Tuition Reimbursement, an employer-paid Pension, and a 401(k) with both Roth and a healthy company match. Our larger locations also feature on-site gyms, walking tracks, exercise rooms, and employee gardens. We strive to have a diverse workforce from all backgrounds, including minorities, women, and veterans, who bring their experience to support the innovation and quality that Kyocera is known for. Kyocera International, Inc. also has a robust corporate culture and philosophy based on the experiences and writings of our founder, Dr. Kazuo Inamori, which you can learn more about here: https://global.kyocera.com/inamori/philosophy/. Our company motto is "Do the right thing as a human being," and we try to use that motto constantly in our decision-making. GENERAL DESCRIPTION OF POSITION The role of a sales Administrator is to manage incoming customer inquiries and support the outside sales force with daily sales administration activities. This includes accurately processing a high volume of orders. Processing invoices for all sales transactions, setting pricing, and verifying contracts to ensure they are up to date. The Administrator works directly with the customer on bookings and entry and has a wide latitude of communications with the Vice President and internal staff. This position will perform a wide range of inside sales duties related to the daily operations of the sales department. The sales administrator is often the final point of contact for prices, delivery dates, and customer expedites, and may manage several small customers. They liaise with other departments, collect large past due accounts, and research new product offerings.

REQUIREMENTS: College degree or equivalent experience in related field 3-5 years of sales or general business experience Strong interpersonal and communication skills- both verbal and written Demonstrated experience with analysis and problem solving Ability to interact effectively with customers, providing a high level of customer service. Eligible to work in an ITAR Environment Intermediate computer skills Excel, email, SAP Must maintain a high degree of professional presence ESSENTIAL DUTIES AND RESPONSIBILITIES Executes assigned customer service tasks following company standard policies and procedures. Applies department knowledge and supports efforts, under direct supervision, to meet customer order entry. Performs administrative duties, including organization of supporting documents necessary for the order process, quoting, cancellations, scheduling and reporting. Will manage order processing in SAP and generate reports as needed. Under supervision, acts as custo

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