Account Manager

Robert Half • Hartford, CT • 1d ago

Description

Account Manager needed for a full-time, hybrid (3/2) position with our agency client in Central CT. Must have 5+ years of proven account management experience within an agency setting. Must have experience working with financial services and/or healthcare clients. Ideal candidate will be strategy-minded and client-facing, and be able to manage the day-to-day needs of agency clients. Target salary is 75-100K depending on experience and qualifications.

Responsibilities:

Subject matter expert in agency's core business and niche markets.

Client advocate (center of tension).

Client onboarding and project intake.

Effectively presents, sells and defends agency work to clients.

Manages overall client profitability and account reviews.

Monitors client satisfaction.

Client conflict resolution ($ conversations).

Monitors overall, strategic deliverable quality.

Up-sells / cross-sells agency services that meet client's objectives.

Proposal writing for existing clients (new clients when necessary).

Co-creates strategic, client marketing / media / PR / digital / social plans.

Accurate revenue forecasting for clients.

Develops strategic recommendations that solve client business objectives.

Participates in client planning (account planning).

Deep knowledge of client's business.

Deep knowledge of client's industry.

Deep knowledge of client's competitors.

Ultimately responsible for client program success + overall account health.

Requirements

Must have 5+ years of proven account management experience within an agency setting. Must be able to work a 3/2 hybrid work schedule in Central CT.

Innovation starts with people.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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