At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary
The Rebate Reconciliation team is responsible for reconciling rebate payments from manufacturers with the invoices for those rebates. The Rebate Reconciliation Process Manager position supports the team both as an individual contributor performing reconciliation duties on the most complex accounts and as a leader providing coaching, training, and management oversight to other team members, developing, and designing optimal processes for the reconciliation function, leading projects, and solving complex and escalated issues. This position works closely with various internal partners including Invoicing, Research, Accounting, Client Support and Trade Relations and external partners such as Pharmaceutical Manufacturers. As a member of the team, you will help drive value for our clients by reducing their overall drug spend. Our organization is focused on making quality care more affordable, accessible, simple, and seamless. Together, we are committed to helping people on their path to better health.
A successful candidate will have the following skills:
Complex data manipulation and analysis
Problem-solving and root cause analysis Ability to manage multiple projects and deliverables with strict deadlines and to apply sound judgement to adjust priorities based on business needs
Ability to mentor and coach other team members at all levels Excellent written and oral communication skills are essential as this position interfaces with various levels both within the organization and with external pharmaceutical company contacts.
The Rebate Reconciliation Process Manager is responsible for the following: Individual Contributor Role Applicable to the most complex manufacturers:
Review and comprehend contract terms applicable to the Reconciliation function
Track and apply payments from pharmaceutical manufacturers
Maintain collaborative communication channel with pharmaceutical manufacturers to ensure payment within contract terms
Manipulate and analyze payment data from pharmaceutical manufacturers
Reconcile data received with invoiced amount to identify disputes/variances Analyze and research variances and disputed items and determine whether to accept or reject disputes
Communicate with pharmaceutical manufacturers regarding variances and disputes
Perform analysis of required reserves
Investigate and respond to questions/inquiries regarding the status of open balances
Maintains collaborative, effective relationships with manufacturer contacts Additional Duties Provide coaching and expert guidance to other Reconciliation Team members at all levels including direct supervision of contractors and oversight of other Analyst level team members.
Lead department projects and initiatives to achieve department objectives. Identify process improvement and system enhancement opportunities to reduce costs, minimize processing time, improve controls, or increase client/manufacturer satisfaction.
Create innovative solutions to improve processes and financial controls Define requirements for new and enhanced tools to maintain and improve financial controls and create efficient processes for the reconciliation function.
Design, develop and document process changes Design and deliver communication/training on existing processes and process/system changes
Maintain accurate documentation and training materials for existing processes
Lead testing efforts for system enhancements and defect fixes Research complex issues and conduct root cause analysis to identify solutions to prevent issues
Design, develop and maintain efficient and effective processes for the Reconciliation team to conduct client-level analysis and research
Conduct both routine and ad hoc analysis and reporting to support departmental objectives
This role is work at home flexible.
Required Qualifications
?5 years of overall work experience
4+ years financial or analytical experience.
4+ years' experience in MS Excel (advanced skills required)
Preferred Qualifications
Experience working in a dynamic, fast-paced environment.
Experience with contract administration, financial and/or data analysis, reconciliations, and complex processes.
PBM or pharmaceutical manufacturer experience and knowledge of pharmaceutical products
Education
Bachelor's Degree in Finance, Accounting, Business, Math, or Economics preferred (or equivalent work experience).
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$60,300.00 - $145,860.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 10/31/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
