Back to Jobs search

Account Operations Manager

CBRE • New Britain, CT • 3h ago

Job ID

239802

Posted

22-Sep-2025

Service line

GWS Segment

Role @type

Full-time

Areas of Interest

Engineering/Maintenance, Facilities Management, Property Management

Location(s)

Bristol - Connecticut - United States of America, Danbury - Connecticut - United States of America, Hamden - Connecticut - United States of America, Hartford - Connecticut - United States of America, Middletown - Connecticut - United States of America, New Britain - Connecticut - United States of America, New Haven - Connecticut - United States of America

About the Role:

As a CBRE Account Operations Manager, you will supervise the team responsible for plumbing, electrical and general building repairs on retail sites within the area. You will ensure the team meets key performance indicators (KPIs), adheres to budgetary goals, and maintains a proactive, service-oriented culture.

What You'll Do:

Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.

Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

Promote organizational capabilities and identify sale opportunities to potential clients.

Track vendor performance on outsourced provider service contracts and ongoing administration. Verify best pricing and service level performance.

Manage account programs aimed to ensure safety and compliance with national, state, and local codes and regulations.

Assist with the development of operational service delivery solutions to include documented playbooks, account operations plan, etc.

Manage ongoing evaluation of utility consumption rate structures and suggest cost reduction programs.

Monitor the effectiveness of maintenance efforts for facilities, ensuring work is completed under account KPIs.

Responsible for client account inspections. Document inspection report results and rectify any issues, concerns, etc. with the client.

Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.

Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.

Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

What You'll Need:

Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.

Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.

Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.

In-depth knowledge of Microsoft Office and Apple products. Corrigo experience is a plus.

Extensive organizational skills with a strong inquisitive mindset.

Intermediate math skills: add, subtract, multiply, divide. Ability to calculate intermediate figures such as percentages discounts and commissions.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

CBRE

Go to Apply

Share this job

Similar Jobs

Part-Time Administrative Assistant

Robert Half • Glastonbury, CT • 1h ago

Management & Administrative

Description About the Company: Our client is a well-established organization in the real estate/property management industry, known for its commitment to excellence and fostering a supportive, collaborative workplace cul...

1h ago

Go to Apply

Program Manager

Actalent • South Windsor, CT • 1h ago

Management & Administrative

Hiring for a Program Manager in South Windsor! Job Description The Program Manager for Custom Orthopedic Solutions will act as an expeditor, assisting with the day-to-day operations through program tracking, case managem...

1h ago

Go to Apply

Account Operations Manager

CBRE • Hartford, CT • 3h ago

Management & Administrative

Account Operations Manager Job ID 239802 Posted 22-Sep-2025 Service line GWS Segment Role @type Full-time Areas of Interest Engineering/Maintenance, Facilities Management, Property Management Location(s) Bristol - Connec...

3h ago

Go to Apply

Account Operations Manager

CBRE • Hamden, CT • 3h ago

Management & Administrative

3h ago

Go to Apply

Account Operations Manager

CBRE • Middletown, CT • 3h ago

Management & Administrative

3h ago

Go to Apply

Account Operations Manager

CBRE • Bristol, CT • 3h ago

Management & Administrative

3h ago

Go to Apply

Customer Success Account Manager - West

Cardinal Health • Hartford, CT • 3h ago

Management & Administrative

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a global, integrated healthcare services and products company connecting patients, providers, payers, pharmacists and manufacturers for integrated care...

3h ago

Go to Apply

Sr. Consultant, Business Performance Partner - Global Supply Chain

Cardinal Health • Hartford, CT • 4h ago

Management & Administrative

Job Summary We're seeking a Senior Consultant, Business Performance Partner to support Global Supply Chain transformation initiatives. This individual will leverage project management, continuous improvement, and change...

4h ago

Go to Apply

Rebate Reconciliation Process Manager

CVS Health • Hartford, CT • 6h ago

Management & Administrative

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

6h ago

Go to Apply

GreenDrop Customer Service Attendant

Savers | Value Village • Wethersfield, CT • 1d ago

Management & Administrative

Description Job Title: GreenDrop Attendant Who we are: GreenDrop® is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizat...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.