Why us?
Salary range: $65,000-$70,000 annually
Job Close Date: October 17, 2025 or until filled
Interested in bridging the gap between farmer and consumer? Look no further than Mercantile , Chef Alex Seidel's dining room and marketplace that encompasses approachability and transparency. Become a part of the team that connects farmer to shepherd to chef to server,toshowcasethe farm to table dishes that Mercantile celebrates.
Do you crave a career where you can deliver delectable experiences paired with thoughtful and caring service? Apply today!
A Rewarding Experience:
Complementary RTDEcoPass
Medical, dental, & vision insurance
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Company-paid short-term disability
Unlimited paid time off
Eligible toparticipatein the Company's 401(k) program with employer matching
Employeeassistanceprogram
Tuition Reimbursement
Great discounts on Hotels, Restaurants, and much more.
Eligible toparticipatein the Employee Referral Bonus Program. Up to $1,000 per referral.
Job Overview
The Dining Room Manager executes efficient daily restaurant operations.
They create andmaintainan atmosphere of professionalism, warm and inviting hospitality, and precise, thoughtful service.
They develop excellent interpersonal skills to build healthy, genuine relationships with employees and guests alike.
They are positive and energetic,possessingan innate ability to coach and inspire staff.
They are experienced in managing a team and have a genuine desire to take care of people anddeliverhigh levelsof service execution.
They graciouslyattendto all guests in the restaurant, creating a warm and inviting space for everyone who walks through the door.
They are kind, welcoming, detail-oriented, and urgent.
They are an ambassador of happiness and hospitality for all guests and staff.
Responsibilities
Showcasean inherent desire to take care of others.
Be a leader on the floor during all services,acting as an owner and GM at all times.
Assistin training, managing, and coaching the hourly staff, providing support and in-the-moment trainingand feedbackto develop their skills as hospitality professionals.
Ensure that the hourly staff is adhering to hospitality standards, service standards, and company standard operationproceduresat all times.
Cultivate a fun, friendly, positive work environment for all staff, modeling behaviors of kindness, empathy, hard work, and diligence.
Help open and close the restaurant, managing the floor approximately five shifts per week.
Assistin recruiting and hiring, staff training and development, and ongoing staff assessments.
Respond to staff inquiries, comments, and grievances ina timelyand professional manner.
Displaya strong senseof awareness, perpetually listening andobservingways to enhance guest experience andmaintainand improve service standards.
Move with urgency, maximizing efficiency to deliver world-class hospitality and service to guests.
Assistthe entire restaurant team in service execution; greet guests at the door, greet tables, deliver water, deliver drinks, deliver food, clear and reset tables, work the host stand, work expo, etc.
Remain attentive to guests throughout the entire dining experience, adhering to or exceeding service standards asestablishedby the restaurant at all times.
Ability to multi-task and stay organized under high-pressure situationsin order totake care of multiple tables, sections, guests, and staff.
Responds toguestinquiries and comments in person and on phone by providingtimelyand knowledgeable information.
Presents a clean and professional appearance at all times.
Maintains a friendly,cheerfuland courteous demeanorat all times.
Performs other duties as assigned.
Qualifications
Education/Formal Training
High school education or equivalent.
Experience
Minimum of one year experience in a restaurant management role
Kind demeanor, strong work ethic, excellent communication skills.
Genuine desire to provide thoughtful hospitality and take care of others.
Ability to work evenings, weekends, and holidays.
Must be 18 years of age
Must be able to serve alcohol
Knowledge/Skills
Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines.
Supervision/management communication skills are required.
Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations.
Ability to make occasional decisions which are generally guided by established policy and procedures.
Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors.
Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules,detailed guest checks, computer print outs, written instructions and toobserveentire restaurant in dimly lit conditions.
Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies.
Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs.
Must have knowledge of chemicals/agents for training purposes.
Must have basic knowledge of hospitality principles.
Must be fluent in oral and written English.
Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.
Basic knowledge of beverage preferred.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting, pushing,pullingand carrying up to 50lbsto include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.
Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift.
Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift.
Continuous standing -during preparation, during service hours or during expediting.
Must have moderate hearing to hear customers, supervisors, and communicate with other staff.
Must have excellent vision to see that product is prepared appropriately.
Must have moderate comprehension and literacy to read use records and all special requests.
Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Environment
Inside 95% of work day. Temperatures can exceed 100 degrees if working at location with outside dining facilities and when assisting in kitchen.Physically strenuous -prolonged standing, walking,liftingand carrying throughout entire shift in indoor environment.
Salary
USD $65,000.00 - USD $70,000.00 /Yr.
ID: 2025-29033
Position Type: Regular Full-Time
Property : Mercantile
Outlet: Mercantile
Category: Restaurant Operations
Min: USD $65,000.00/Yr.
Max: USD $70,000.00/Yr.
Tipped Position: No
Address : 1701 Wynkoop St
City : Denver
State : Colorado
EOE Protected Veterans/Disability
