Food Runner/Busser (Dining Room Assistant)

Crescent Hotels and Resorts • Denver, CO • 16h ago

Description

Join the Source Hotel!

If you're passionate about elevating member or guest experience and hold the required qualifications, we want to hear from you!

Join our team! We have an immediate openings for individuals who are committed to elevating our guest experience to fill the position of a Full-Time Dining Room Assistant.

Your Role:

We are currently seeking a Food Runner / Busser to join and contribute to the success of the Source Hotel by creating positive experiences for every guest who visits the hotel by being welcoming, friendly, attentive, and supporting service staff during each dining engagement for excellent service.

Key Responsibilities:

Arrives to work on time in proper uniform.

Prepare for service according to company procedures including inspection for adequate supplies, procuring additional product as necessary.

Assemble back station and dining room for service. Including but not limited to; appropriate menus distributed, bus station set, water and coffee service stocked.

Be fluent with all menus and specials; possess the ability to suggestively sell items.

Assemble service station in adherence with shift guidelines, including supplemental equipment.

Stock and organize the Expeditor Food Line; observe and communicate any specials or item shortages to the team.

Ensure all food orders meet club standards and are delivered properly to the table and seat number.

Be the line of communication between both service and culinary teams, i.e. dietary restrictions, special orders or requests.

Assist with table maintenance, refill waters and mark tables between courses.

Greet guests, clear, and reset tables as needed.

Facilitate to go orders and room service requests.

Assist servers and bartender as needed, including receiving and entering orders into POS as business dictates

Present a positive attitude and professional appearance at all time

Improve the guest experience with suggestive selling and thorough menu knowledge

Complete daily side work and shift paperwork in adherence with property specifications

Whenever possible, address members by name.

Maintain a clean and organized dining room and work area.

Visually inspect all work areas, food service and ensure they are clean and presentable to guests.

Complies with all Food and Beverage regulations and liquor laws, including but not limited to checking ID before serving liquor to a member/guest that looks under 30 years of age, etc.

Support / work other food & beverage outlets as business dictates.

EDUCATION, LICENSES, & CERTIFICATION:

Ideal: Minimum of one (1) year of experience in same or similar positions in the Food & Beverage industry

Required: High School Diploma or GED Equivalent

Ideal: Food Handlers & Responsible Beverage Service (RBS) Certifications

ESSENTIAL QUALIFICATIONS:

Required: At least 21 (21) years of age.

Required: Ability to obtain Food Handlers and Responsible Beverage Service (RBS) Certificate within 30 days of hire

Required: Reliable and punctual attendance.

Required: Communicate verbally with staff members and/or customers

Required: Give and/or follow verbal and written instructions

Required: Visually inspect all work areas, food service

Required: Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends.

Positive attitude, professional manner, and appearance in all situations.

Required: Read and write (English); Bi-lingual oral, speech, and writing skills in and additional language is an asset in this position

Required: Demonstrated quality written, verbal, and interpersonal communication skills.

Required: Strong presentation skills; convey messages clearly and confidently; persuade and effect change positively.

Required: Capable of working effectively independently with minimal supervision

Required: Strong analytical skills.

Required: High attention to detail and accuracy

Required: Ability to elicit and accept constructive feedback.

Compensation: Hourly $18.81 USD

Benefits:

Paid Time Off (PTO)

Medical, Dental, and Vision Insurance through our part-time benefit program.

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