Customer Service Associate

Walgreens • Townsend, MA • 2h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1677186BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 18 MAIN ST,TOWNSEND,MA,01469

Full District Office Address: 18 MAIN ST,TOWNSEND,MA,01469-01300-17212-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 17212-TOWNSEND MA

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Customer Service Representative

Hologic • Marlborough, MA • 2h ago

Management & Administrative

Customer Service Representative Marlborough, MA, United States Why Hologic: Hologic empowers people to live healthier lives everywhere, every day. We are the leading Innovator in women's health, helping healthcare profes...

2h ago

Go to Apply

Customer Service Associate

Walgreens • Hudson, MA • 2h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

2h ago

Go to Apply

Manager, Electrical Engineering

Hologic • Marlborough, MA • 3h ago

Management & Administrative

Manager, Electrical Engineering Newark, DE, United States Marlborough, MA, United States

3h ago

Go to Apply

Sales Manager

Wasik Associates Inc • Dracut, MA • 13h ago

Management & Administrative

Description\ We are seeking a dynamic and driven Sales Manager to lead customer relationship development and drive growth across multiple verticals in the e-beam manufacturing space. This individual will play a key role...

13h ago

Go to Apply

Mailroom Assistant

Robert Half • Milford, NH • 16h ago

Management & Administrative

Description Looking to supplement your income? Robert Half is looking to fill a 2nd shift Mailroom Assistant role in Milford, New Hampshire. You will be responsible for handling tasks related to processing mail and maint...

16h ago

Go to Apply

Senior Manager, Operations

BUNZL • West Boylston, MA • 16h ago

Management & Administrative

Description Your career path has many avenues available for you to succeed. Are you looking to advance at a rate that matches your ambition and skill set? At Bunzl, we understand and want to invest in you. With our multi...

16h ago

Go to Apply

Manager, Manufacturing Engineering

Hologic • Marlborough, MA • 1d ago

Management & Administrative

Manager, Manufacturing Engineering Londonderry, NH, United States Marlborough, MA, United States Why join Hologic: You will have the opportunity to get in on the ground floor at a high growth world class manufacturing fa...

1d ago

Go to Apply

Manager, Manufacturing Engineering

Hologic • Londonderry, NH • 1d ago

Management & Administrative

1d ago

Go to Apply

Sales - Administrative Assistant

Impact Fire • Hudson, NH • 1d ago

Management & Administrative

Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service an...

1d ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Nashua, NH • 3d ago

Management & Administrative

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.