Administrative Coordinator 3 WAE - TL/ETWD
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Administrative Coordinator 3 WAE - TL/ETWD
Salary
$2,387.00 - $4,089.00 Monthly
Location
Baton Rouge, LA
Job Type
Classified
Job Number
LDOE50681881-091625RK-TL/ETWD
Department
Education-State Activities
Opening Date
09/16/2025
Closing Date
9/23/2025 11:59 PM Central
Description
Benefits
Questions
About this Job
This is a WAE part-time position, located in Baton Rouge, LA
Office of Teaching & Learning - Educator Talent and Workforce Development
Job Focus Area
The Louisiana Department of Education's Office of Teaching and Learning is seeking a part-time Administrative Coordinator 3 to join the Educator Talent & Workforce Development team, reporting directly to the Director of Background Credentialing. This role is an exciting opportunity to contribute to Louisiana's mission of ensuring every classroom is staffed by certified, effective, and well-prepared educators.
As part of a team committed to achieving the Department's Educator Workforce goals-including increasing teacher certification rates, improving retention of teachers and leaders, and ensuring safe classrooms through timely criminal background clearance-this position plays a vital role in supporting teacher certification and background credentialing processes.
The ideal candidate will bring strong organizational skills, attention to detail, and the ability to work independently in a fast-paced environment. Key competencies include proficiency with digital tools (Google Drive, Microsoft Outlook, Zoom), comfort with databases and data entry, and the ability to analyze sensitive documents such as criminal background checks with discretion and accuracy.
This is a unique opportunity to directly impact the teacher pipeline in Louisiana by ensuring that every certification request and background check is processed securely, efficiently, and in alignment with the Department's mission to serve students, families, and schools.
Candidates with the following experience are encouraged to apply:
-Experience working with Google Workspace (Drive, Docs, Sheets) to create, organize, and manage electronic files.
-Proficiency with Microsoft Outlook (scheduling and email management) and Zoom (meeting coordination and facilitation).
-Prior experience using case management systems or electronic databases for tracking, processing, and retrieving records.
-Demonstrated ability to review and analyze sensitive documents, such as criminal background checks, with accuracy and confidentiality.
-Strong data entry and document management skills, including scanning, indexing, and retrieving records in systems such as OnBase or similar platforms.
-Experience providing customer service and stakeholder support, including responding to inquiries, clarifying requirements, and resolving issues professionally.
-Ability to prioritize and manage workload in a high-volume environment with strict deadlines.
-Familiarity with educator certification processes or state regulatory compliance work (preferred but not required).
-Demonstrated skill in working independently and with discretion, while also functioning effectively as part of a team.
-Strong written and verbal communication skills, especially in preparing clear, accurate responses and documentation.
Candidates with the following skills and competencies are encouraged to apply:
Accepting Direction:The ability to accept and follow directions from those higher in the chain of command.
Communicating Effectively:The ability to relay information correctly and appropriately to connect people and
ideas.
Following Policies and Procedures:The ability to comply with policies and procedures of the organization as
well as State Civil Service rules, and all applicable federal and state laws.
Minimum Qualifications
Two years of experience in administrative services.
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168060) .
Job Duties and Other Information
Job Duties:
As an Administrative Coordinator, you will support the Educator Background Credentialing and Teacher Certification teams as follows:
Teacher Certification & Background Credentialing Support
-Review applications in the certification portal for completeness, required documents, and payments.
-Assign and process cases daily to support specialists in certification and background credentialing.
-Provide customer service to applicants, school districts, and teacher preparation programs through the certification portal.
-Research and resolve applications flagged for additional processing.
-Help manage workload distribution based on volume and staff capacity.
Criminal Background Credentialing Tasks
-Securely collect, download, and review criminal background checks (CBCs) from the Louisiana State Police.
-Analyze and prioritize CBCs, flagging urgent cases for immediate review by specialists or the legal team.
-Confirm whether individuals on CBCs hold teaching certificates.
-Scan and upload paper and electronic CBCs into OnBase, ensuring accurate indexing and retrieval for investigations.
General Administrative & Public Support
-Collect, sort, and distribute incoming mail; send out documents as requested by specialists.
-Respond to user account login questions and assist with authentication.
-Schedule and coordinate meetings for the supervisor and staff using Outlook and Zoom.
Position-Specific Details:
Appointment Type: This is a part-time positionthat is not eligible for benefits or paid holidays and has a limit to the number of hours worked ( maximum of 1245 hours ) in a 12 month period, beginning with the first day of employment. The hours belong to the employee and any available hours follow the employee.
Career Progression: This position does not participate in a Career Progression Group.
Work Schedule:Work hours are Monday - Friday. Work hours will be determined.
Compensation:The salary offered will be determined based on qualifications and experience.
**Note regarding the advertised pay range:The maximum amounts listed are the maximum salary amounts a person can make over their career and not the maximum amount we are allowed to pay a new hire.
How To Apply:
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. You may attach a resume; however only the information listed on the online application will be considered to determine qualification. All education, prior experience, including dates related to education and prior experience MUST be listed on the online application.
Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
NOTE: Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
For further information about this vacancy contact:
Louisiana Department of Education - Human Resources
PO Box 94064
Baton Rouge, LA 70804
ldoejobs@la.gov
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave- Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave - State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
*** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the @type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\Retirement\System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
I understand that information on this application may be subject to investigation and verification and that any misrepresentation or material omission, including on my responses to supplemental questions, may cause my application to be rejected, my name to be removed from the eligible register, and/or subject me to disqualification from future job opportunities and/or dismissal from state service.
Yes
No
02
Do you have experience reviewing and analyzing criminal background checks (paper or electronic) as part of a compliance, certification, or hiring process?
Yes
No
03
If you answered yes to the previous question, please list the @type(s) of background checks and the @context in which you reviewed them that are mentioned in your application (not resume). If you answered NO, enter "N/A".
04
Do you have experience using electronic databases or case management systems (such as OnBase, TCMS, or similar platforms) for processing, scanning, indexing, or retrieving records?
Yes
No
05
If you answered yes to the previous question, please identify the system(s) you have used and describe the @types of tasks you performed that are mentioned in your application (not resume). If you answered NO, enter "N/A".
06
Do you have experience creating, organizing, and managing digital files using Google Workspace tools (e.g., Google Drive, Docs, Sheets) or Microsoft Outlook for scheduling and communication?
Yes
No
07
If you answered yes to the previous question, please specify which tools you used and the @types of tasks you regularly completed that are mentioned in your application (not resume). If you answered NO, enter "N/A".
08
Rate your ability to accept direction based on our definition: The ability to accept and follow directions from those higher in the chain of command.
I have no experience and/or am uncomfortable accepting direction
I have limited experience or require assistance to accept direction
I can accept direction
I can accept directions and help others improve their ability to accept direction
09
Explain your rating by providing specific and relevant examples in the box below.
10
Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.
I have no experience and/or am uncomfortable communicating effectively
I have limited experience or require assistance to communicate effectively
I can communicate effectively
I can communicate effectively and help others improve their communication
11
Explain your rating by providing specific and relevant examples in the box below.
12
Rate your ability to follow policies and procedures based on our definition: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.
I have no experience and/or am uncomfortable following policies and procedures
I have limited experience or require assistance to follow policies and procedures
I can follow policies and procedures
I can follow policies and procedures and help others improve their ability to follow policies and procedures
13
Explain your rating by providing specific and relevant examples in the box below.
14
Are you a current employee of the Louisiana Department of Education? Please note - teachers and other employees of the school system are NOT considered employees of the LA Department of Education:
Yes
No
Required Question
Employer
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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