Follow-Up Associate II

R1 RCM • Boise, ID • 3h ago

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.?

As our Follow-Up Associate II , you will help improve revenue cycle management and maintain client satisfaction by following up with insurance payers to ensure timely resolution of patient accounts. Every day you will complete assigned workflows and projects to help resolve unpaid claims. To thrive in this role, you must have healthcare accounts receivable follow-up experience, an understanding of medical billing and insurance payers, and demonstrated analytical, fact-finding, problem-solving and organizational skills

Here's what you will experience working as a Follow-Up Associate II:

Investigate and examine denied hospital claims utilizing payer portals, host systems, and your knowledge of medical terminology, diagnostic and procedure codes

Make outbound calls to insurance companies as needed to follow up on unpaid or underpaid claims

Complete assigned tasks to improve financial outcomes on aged and high-priority accounts

Maintain and follow all HIPAA and confidentiality requirements.

Required Skills:

High school diploma, GED, or equivalent

Work experience in a hospital, revenue cycle, or insurance setting where you gained knowledge of insurance and claims billing

For this US-based position, the base pay range is $16.39 - $24.29 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (http://go.r1rcm.com/benefits)

R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf)

To learn more, visit: R1RCM.com

Visit us on Facebook (https://www.facebook.com/R1RCM)

healthcare #followupassociate #DRG #insurance #rcm #LI-TJ2022 #insurance

Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.

R1 RCM

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