LEGAL SYSTEMS SUPPORT SPECIALIST
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LEGAL SYSTEMS SUPPORT SPECIALIST
Salary
$34.25 - $57.07 Hourly
Location
City of Long Beach, CA
Job Type
Unclassified - Full-Time, Permanent
Job Number
AS5NN -25-AF
Department
Law (UC)
Division
LAW
Opening Date
09/12/2025
Closing Date
9/26/2025 11:59 PM Pacific
Description
Benefits
Questions
DESCRIPTION
The Long Beach City Attorney's Office seeks to employ a Legal Systems Support Specialist to perform specialized technical work. The ideal candidate is detail-oriented, has a deep understanding of legal workflows and technology, and can work professionally and independently to support and drive technology innovation.
SPECIAL NOTE:
This is an "at-will" position. The appointed candidate will serve at the discretion of the City Attorney, and can be terminated at any time. In such an event, the candidate has no right to any appeal or grievance procedure under any rule or regulation of the City of Long Beach.
EXAMPLES OF DUTIES
Provide technical assistance and troubleshooting for application related issues, while ensuring minimal downtime and efficient resolution of problem;
Manage all desktop hardware and software, including application packages and updates. This to also include installs and configuration of desktop images;
Provide data analysis and management reports using various report generators associated with database systems, and export target data to Excel, Access, and Word tables for management use or CMS quarterly report submission;
Set-up new users with phones, printers, scanners, and other hardware and applications;
Conduct analysis and research on informational needs and technology trends, and apprise management and staff, either verbally or via documentation;
Administer database systems; create and maintain database forms and templates, test and upgrade, as needed;
Coordinate automation projects and specifications;
Ensure internet directory and intranet site is maintained with most up-to-date information;
Act as the liaison for the City Attorney Office with other City departments, including Technology Innovation, and with outside vendors;
Keep and maintain records of complex issues, and report to proper sources when appropriate;
Provide end-user training or coordinate needed trainings on various office applications;
Provide first level support for printers, copiers, and scanners;
Work within the City's hazardous waste/recycling requirements to discord old equipment, batteries, and toner; and
Perform other related duties as required.
REQUIREMENTS TO FILE
Four-year degree from an accredited college or university in information systems or a closely related fieldAND three years' experience in end-user support and training, business software applications, computer operating systems, and network management.
Experience may be substituted for the required education on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification.
SUCCESSFUL CANDIDATES WILL DEMONSTRATE:
Relevant substantive computer knowledge and experience;
Clear and concise oral and written communication skills;
Proficiency in Microsoft Word, Outlook and Windows 11;
Highly motivated, with the ability to work under pressure, analyze problems, propose solutions and deal with changing priorities;
Ability to interact professionally with all levels of personnel;
Excellent attendance, professional appearance and demeanor;
Ability to work cooperatively with others in an environment of representing a large municipal department run as an enterprise focused on delivering results and managing expenses;
Ability to analyze and define problems and conceptualize new computer solutions;
Client oriented, service driven and self-motivated;
Ability to handle confidential information in a professional manner;
Ability to work independently with minimal direction, exercising strong judgment in carrying out responsibilities; and
Ability to prioritize and handle multiple assignments with maximum flexibility in a multi-tasking environment.
DESIRABLE QUALIFICATIONS:
Experience with using and supporting a Legal Case Management system.
Experience using Active Directory.
Experience using SAP Crystal Report.
Experience using SQL Server Management Studio.
Understanding of SQL queries.
SELECTION PROCEDURE
This recruitment will close at 11:59 PM Pacific Time onFriday, September 26, 2025. To be considered, please submit an online application,including a cover letter and resume, in PDF format. Applications that fail to include all necessary documents will be considered incomplete and will not be taken into consideration.
Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. For questions regarding this recruitment, please email the Office of the City Attorney atcityattorney@longbeach.gov.
The City of Long Beach is anEqual Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.
The City of Long Beach will consider qualified applicants with a criminal history pursuant to theCalifornia Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act.
The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please contact the Office of the City Attorney two (2)business days prior to the interview(s) at (562) 570-2200.
In support of the City's language Access Policy, bilingual skills (Spanish, Khmer and/ or Tagalog) are desirable for positions interacting with the public.
For technical support with your governmentjobs.com application, please contact (855) 524-5627.
Employee Benefits
The City of Long Beach offers its employees opportunities to grow personally and professionally. As a permanent employee, you are eligible to receive fringe benefits that include:
Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% @55 for "Classic" members and 2%@62 for new members as defined by PEPRA. Subject to employee contribution. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security.
Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected.
Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000.
Disability Insurance: City-paid short-term and long-term disability insurance.
Management Physical: Annual City-paid physical examination.
Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service.
Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year.
Sick Leave:One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits.
Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion.
Transportation Allowance: Monthly allowance is allocated by classifications below;
Department Head $650.00
Deputy Director/Manager $550.00
Chief of Staff / Administrator / Principal DCA: $450.00
Executive Support Staff: $300.00
Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). City contributes 1% of employee's base pay to the employee's 401(a) plan; effective September 30, 2022, the City will contribute 2% of employee's base pay to the employee's 401(a) account. Employees may opt to contribute up to the IRS annual limits as well.
Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses.
Flexible/Hybrid Work Schedule: Available (subject to City Manager approval).
Paid Parental Leave: After six (6) months of City employment; up to 30 calendar days (160 hours) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17).
Management positions - Refer to the Job Posting brochure included in the job posting.
01
Applicants must clearly demonstrate their qualifying education and experience in the following supplemental questions. These questions will serve as the basis for qualifying candidates for advancement into the selection process. Do you understand that the purpose of these supplemental questions is to derive more specific information about the qualifications of applicants for this position?
Yes
No
02
You are required to submit a resume and cover letter for this position. It must be submitted as attachments at the time of filing. Failure to submit required documents at the time of filing will result in the application being considered incomplete. Incomplete applications will not be considered. Did you attach your resume and cover letter?
Yes
No
03
Do you have a four-year degree from an accredited college or university in information systems or a closely related field?
Yes
No
04
Do you have three years' experience in end-user support and training, business software applications, computer operating systems, and network management?
Yes
No
05
Describe your experience with case management software. If none, @type n/a
06
Describe how you have used technology to improve processes or workflows. If none, @type n/a
07
Describe a time when you had to troubleshoot a complex technology related issue. What were the challenges and how did you overcome them?
08
Describe a situation where you had to facilitate communication between multiple departments or teams.
09
Describe a time where you had to quickly adapt to new technology. What steps did you take to improve this process?
Required Question
Employer
City of Long Beach
Department
Law (UC)
Address
411 W. Ocean Blvd., 9th Fl
Long Beach, California, 90802
Phone
(562) 570-2200
Website
https://www.governmentjobs.com/careers/longbeach
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