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IT Quality Assurance Supervisor - SAUS

State of Minnesota • Saint Paul, MN • 2h ago

Working Title: IT Quality Assurance Supervisor

Job Class: Systems Analysis Unit Supervisor

Agency: Minnesota IT Services

Job ID : 88758

Location : St. Paul

Telework Eligible : Yes, #LI-Hybrid

Full/Part Time : Full-Time

Regular/Temporary : Unlimited

Who May Apply : Open to all qualified job seekers

Date Posted : 09/12/2025

Closing Date : 09/18/2025

Hiring Agency/Seniority Unit : Minnesota IT Services

Division/Unit : Human and Social Digital Svcs

Work Shift/Work Hours : Day Shift

Days of Work : Monday - Friday

Travel Required : No

Salary Range: $38.74 - $66.92 / hourly; $80,889 - $139,728 / annually

Classified Status : Classified

Bargaining Unit/Union : 216 - Middle Management Association/MMA

FLSA Status : Exempt - Executive

Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,800+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of MNIT's Human and Social Digital Services (HSDS) team, which supports agency teams at these state agencies: Department of Human Services (DHS), MNsure, the Department of Children, Youth, and Families (DCYF), and Direct Care and Treatment (DCT). The MNIT HSDS team combines development and IT operations with a DevOps approach to ensure the reliable and efficient delivery of critical technology systems that serve counties, families, and individuals across Minnesota.

As a Quality Assurance Supervisor, you will provide supervision of the DevOps unit in performance of successful and efficient DevOps management; and ensure that MNIT's mission, vision and values are followed with emphasis on accessibility and data management specialty testing. This position provides direction and development for staff working on all DHS/MNsure, DCYF and DCT systems, all systems in Integrated Human Services Delivery Framework, as well as several other systems that support the work of HSDS, DHS/MNsure, DCYF and DCT. This position also acts as a strategic resource for MNIT management.

This position requires an employee to be onsite at 540 Cedar Street, St. Paul, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location. Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services is available on a limited basis. Employees will be required to meet current telework eligibility requirements.

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume. Resume tips here. (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) :

Position requires a minimum of three (3) years of hands-on experience in software or product QA/testing and accessibility testing.

Experience must include:

Demonstrated experience working in Agile, Scrum, or DevOps environments.

Proven ability to understand and champion quality assurance best practices.

Skill with accessibility testing process/validation.

Skill with data management testing process/validation.

Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.

Customer service skills that include active listening, empathy, and problem-solving.

Preferred Qualifications

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

Lead work or supervisory experience.

1-2+ years working with Cloud data or integration (Azure, AWS, Oracle etc).

Strong understanding of assistive technology tools, such as screen readers, color contrast, etc.

Defect tracking and test management tools (e.g., IBM's Collaborative Lifecycle Management, Team Foundation Server, etc.).

Knowledge of scripting or programming languages (optional but a plus): Python, Java, JavaScript, etc.

Familiarity with automation tools.

Familiarity with Section 508 / WCAG accessibility guidelines.

Ability to design and implement QA strategies and test plans.

Create and manage KPIs and QA metrics.

Coordinate with business analysts, developers, product managers, scrum masters, and stakeholders.

Ensure compliance with company and industry quality standards.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

SEMA4 Records Check (applies to current and past state employees only)

Criminal History Check

Reference Check

Social Security and Address Verification

Education Verification

Other legally required checks

Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.

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