Employee Benefits Account Manager

Aston Carter • Southington, CT • 4h ago

Job Title: Employee Benefits Account Manager

Job Description

As an Employee Benefits Account Manager, you will serve as the primary contact for specific employee benefits accounts, addressing service requests and issues. You will manage the renewal process, which includes organizing internal and external pre-renewal strategy meetings, directing the marketing process, and assisting in the preparation of renewal proposals. Additionally, you will establish, implement, and manage service timelines to meet client expectations, effectively communicate with clients and their employees on claims, enrollment, or billing issues, and consult with clients on compliance requirements. Staying up-to-date with industry changes and ensuring the Agent Management System is current is essential. Collaboration with Advisors and team members to provide benefit guides, open enrollment materials, and proposals is also required.

Responsibilities

Serve as the primary contact for employee benefits accounts for service requests and issues.

Manage the renewal process including pre-renewal strategy meetings, marketing process, and renewal proposal preparation.

Establish, implement, and manage service timelines to meet client expectations.

Communicate effectively with clients and their employees on claims, enrollment, or billing issues.

Consult with clients on compliance requirements including ACA, Annual Notices, SPDs, and 5500s.

Stay up-to-date on industry changes.

Ensure the Agent Management System is current.

Collaborate with Advisors and team members to provide benefit guides, open enrollment materials, proposals, and other resources.

Perform other duties as required.

Essential Skills

Extensive knowledge of carrier, state, and federal guidelines.

Project management and delegation skills.

Strong oral and written communication skills.

Proficiency in MS Office: Word, Excel, Outlook.

Life and Health Insurance License.

Strong work ethic, including timely follow-up, team orientation, proactivity, detail-oriented, and dependability.

Ability to work independently while maintaining open communication with the team.

Self-motivation.

Organizational and workload prioritization skills.

Problem-solving and negotiation skills.

Strong communication (written and verbal) with all levels, from employees to the CEO.

Work Environment

This position is fully onsite in Southington. The work environment includes a modern office with various amenities including gym. The work schedule is flexible within the hours of 7 AM to 6 PM. Health insurance options, financial security through a 401(k) plan, work-life balance with flexible PTO and holidays, and family support with generous parental leave are all offered. Additionally, there are professional development opportunities and wellness perks.

Pay and Benefits

The pay range for this position is $70000.00 - $90000.00/yr.

Health & Wellness: Multiple health insurance options (HSA-compatible and traditional copay), plus voluntary dental & vision coverage, access to an Employee Assistance Program- Financial Security: 401(k) with a 100% match on the first 3% and 50% match on the next 2%, plus company-paid life insurance ($50K)- Work-Life Balance: Flexible PTO, 10 observed holidays, and a committed flexible work schedule (7 AM - 6 PM)- Family Support: Generous parental leave- Professional Development: Self-improvement opportunities - Wellness Perks: Onsite Golf Simulator and gym classes led by certified trainers paid for by Nesso, and sponsored sports teams

Workplace Type

This is a fully onsite position in Southington,CT.

Application Deadline

This position is anticipated to close on Sep 12, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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