Assoc Eng, Site Reliability Data Video

Altice USA • Bethpage, NY • 2h ago

OptimumAre you looking to Optimize your life? Start your exciting path to a rewarding career today!We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!We areOptimum!Job SummaryWe are seeking a Site Reliability Engineer (SRE I) to join our Video Platform Engineering team. In this role, you will support the operation, monitoring, and reliability of large-scale video delivery systems, including live streaming, video-on-demand (VOD), encoding, packaging, and content delivery networks (CDNs). As a Level 1 SRE, you will work closely with senior engineers to respond to incidents, perform routine operational tasks, and build foundational automation skills. This position is ideal for candidates with a background in systems or network administration who are eager to grow into video reliability engineering. Responsibilities- Monitor the health and performance of video services (live, linear, and on-demand) using observability tools.- Support day-to-day operations of video platforms including encoding, transcoding, packaging, origin servers, DRM, and CDN delivery.- Assist in troubleshooting service-impacting issues and escalating to senior engineers when needed.- Participate in on-call rotations under supervision, responding to alerts and contributing to incident resolution.- Execute runbooks for routine operational tasks, deployments, and platform maintenance.- Write and maintain basic automation scripts (Python, Bash, PowerShell) to reduce manual work.- Document incident response steps, troubleshooting guides, and standard operating procedures.- Collaborate with cross-functional teams (network, storage, CDN, and applications) to support service delivery.QualificationsEducation & Experience- Bachelor's degree in Computer Science, Information Technology, Media Technology, or equivalent practical experience.- 0-2 years of experience in systems administration, IT operations, video engineering, or SRE-related work.- Exposure to video delivery workflows (streaming, VOD, ABR packaging) is a plus but not required.Technical Expertise- Basic understanding of Linux administration and troubleshooting.- Familiarity with scripting (Python, Bash, or PowerShell).- Exposure to monitoring/observability tools (Grafana, Prometheus, ELK, Splunk, DataDog, or similar).- General knowledge of networking fundamentals (TCP/IP, DNS, load balancing, HTTP).- Awareness of streaming protocols (HLS, MPEG-DASH, RTMP) is a plus.- Experience with cloud environments (AWS, Azure, GCP) is desirable but not required. At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place

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