Dowty Field Service Representative

GE Aerospace • St Croix, VI • 3d ago

Job Description Summary

As a Dowty Field Service Representative, you will play a key role in providing direction and support to work groups to achieve assigned objectives. This position primarily involves supporting and maintaining the R391 (C130J) Composite Propeller System and its related components at a customer site, with travel requirements of up to 10%. Working under a Status of Forces Agreement (SOFA), The primary customer site for this role is MCAS Iwakuni, Japan.

Job Description

Job Duties & Responsibilities

Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of GE products.

Provide on-site interpretation of data and technical instruction.

Provide Project Engineering, Program Management and Field Service management with complete and prompt information regarding status of programs, customer problems, failures, trends, and climate.

Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports

Be responsible for reports, including; obtaining, interpreting, and communicating significant market intelligence and sales opportunities for both assigned programs and support

Assist customer in scheduling maintenance and workload

Assist in ensuring parts meet established schedules

Make recommendations on findings

Review effectiveness of maintenance actions in order to identify training needs

Anticipate requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirements

Perform intermediate and depot level maintenance

Perform hands-on repair and maintenance tasks, including disassembly, inspection, and assembly of the Composite Propeller System and its related components.

Required Qualifications:

Bachelor's degree from an accredited college or university, OR a high school diploma/GED with at least 4 years of aviation experience in a field service or maintenance role, OR an FAA Airframe and Powerplant Certificate.

Ability to travel up to 10% worldwide annually

Able to lift minimum of 65 Lbs

At least 2 years of experience performing extensive repairs, conversions, and maintenance work on engines and/or propellers.

Must be able to pass a non-DOT drug test and a background check

Desired Qualifications:

Strong oral and written communication skills

Strong computer skills (Microsoft Office, Excel, Power Point), including data manipulation

Attention to detail

Strong team player with experience integrating across various organizations

Self-motivated individual with proven ability to handle multiple tasks in a high stress situation

Demonstrated ability to analyze and resolve problems

The base pay range for this position is $ $75,000 - $115,000 USD Annual The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on September 17th, 2025 GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage, access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits includ tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time -off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or prog rams (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. © 2023 GE Aerospace and/or its affiliates. All rights reserved. Attorney-Client Privileged

Closing

Join GE Aerospace and be part of a team that's redefining the future of flight. This role is subject to U.S. export control laws and regulations. Candidates must meet export control requirements to be considered.

This role requires access to U.S. export-controlled information. Therefore, for applicants who are not U.S. lawful permanent residents, U.S. Citizens, or have been granted asylee or refugee status (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), employment will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

Additional Information

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088\EEOC\KnowYourRights\10\20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: Yes

LI-Remote - This is a remote position

GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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