PT Sales Associate: Paul Fredrick

Leap • Boca Raton, FL • 11h ago

About the Brand

A Heritage of Shirt making Excellence. Paul F (https://www.paulfredrick.com/) . Sacher worked for his father-in law at the Fleetwood Shirt Company in PA, a respected maker of high-quality private label dress shirts that opened in 1951. Inspired by his innate optimism and what he believed was an opportunity in the market, Sacher established the Paul Fredrick brand in 1986, selling direct to consumer through 2"x 2" ads in the Wall Street Journal and a mail order catalog. Unmatched Customer Service, Then and Now

The dress shirt business was good, growing as the company focused on quality and customer service. Many buyers relied on the courteous and knowledgeable staff who were available to answer questions via the good old-fashioned telephone. That service is still available today, real humans located in Fleetwood PA, answering questions about the collection and our Perfect Fit guarantee by phone and now online chat as well. No robots or AI taking care of our valued customers.

About the Role

We are committed to finding exceptional talent to represent our Paul Fredrick boutique coming to Boca Raton, November 2025 . We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections.

The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties.

As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.

Position Qualifications

Minimum Age: Must be at least 18 years old to align with company standards.

Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients.

Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence.

Physical Requirements : Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds to meet business demands and deliver an elevated customer experience.

Hourly Pay Range: $16 to $18. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.

Interpersonal Skills

Customer-Centric & Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills.

Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges.

Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams.

Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment.

Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism.

Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience.

Detail-Oriented & Efficient: Consistently produces high-quality, polished work with exceptional efficiency and effectiveness.

Key Performance Indicators (KPI's)

Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients.

Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty.

Task Management: Demonstrate efficiency and reliability in completing tasks accurately and on time.

About LEAP

The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here (https://remarkable-retail-a0721f60.simplecast.com/episodes/making-moves-from-online-to-physical-retail-with-leaps-amish-tolia-CBxkg3Np) !

LEAP Perks

Bonus Eligible

Medical, Dental & Vision benefits (must average 32+ hours a week)

AllOne Health - Employee Assistance Programs

401K

Accrued PTO:

Part-Time hourly employees can accrue based on local laws

Employee discount + wardrobe allotment for participating Leap brands

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