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Technical Consultant - AIOps

CTG • Armonk, NY • 5h ago

CTG is seeking to fill a Technical Consultant - AIOps opening for our client in Armonk, NY.

Location: Armonk, NY

Duration: 12 months

Duties:

Engage with clients to assess infrastructure and operational challenges and design tailored AIOps solutions.

Implement AIOps platforms to streamline IT operations and improve overall system performance.

Analyze large volumes of operational data using AI/ML techniques to identify patterns, reduce noise, and accelerate problem resolution.

Optimize monitoring and alerting systems to enhance reliability, scalability, and cost efficiency.

Apply natural language understanding (NLU), machine learning (ML), and natural language processing (NLP) to extract actionable insights and provide next-best-action recommendations.

Support performance optimization, automation, and continuous improvement initiatives across IT operations.

Collaborate with cross-functional teams to ensure seamless integration of AIOps solutions within client environments.

Skills:

Strong proficiency in AI/ML concepts, algorithms, and frameworks.

Hands-on experience with AIOps platforms and IT operations management tools.

Programming expertise in Python; additional scripting languages a plus.

Familiarity with NLU/NLP methodologies and practical applications.

Knowledge of IT infrastructure, cloud platforms, and DevOps practices.

Strong problem-solving, analytical, and client-facing communication skills.

Experience:

Proven experience in implementing or consulting on AIOps solutions within enterprise environments.

Background in IT operations, monitoring, automation, or performance engineering.

Experience in analyzing and managing large operational datasets for actionable insights.

Demonstrated success in driving operational efficiency through AI/ML-enabled solutions.

Education:

Bachelor's degree in Computer Science, Information Technology, or a related field required.

Advanced degree preferred.

Certifications in ITIL, DevOps, or cloud platforms (AWS, Azure, GCP) are advantageous.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

About CTG

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

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