Manager, Account Management

Mastercard • Harrison, NY • 4h ago

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

We are seeking a motivated and detail-oriented Account Manager to oversee client relationships, ensure client satisfaction, and drive business growth. The Account Manager will serve as a point of contact between Mastercard and its clients, managing day-to-day operations support, and delivering solutions that align with client needs and company goals.

Job Description:

Partner and develop Mastercard's relationship with strategic issuers and value chain partners to drive revenue, market share, services with a focus on commercial, New Payment Flows (NPF) and product enablement.

Develop a deep understanding of partners to create comprehensive Account Plans.

Become proficient in Mastercard analytics tools and enterprise reporting platforms.

Prepare regular reports on account status.

Conduct quarterly business reviews and annual planning sessions with partners as appropriate.

Responsibilities

Deliver against sales and net revenue targets.

Collaborate with internal teams to improve customer experience with understanding of payment processes and articulate billing across multiple product lines.

Design strategies, messaging and proposals for customers.

Analyze the customer's business through industry research, profitability modeling, financial forecasting and competitive analysis.

Develop and implement sales plans including business development, marketing and product management.

Partner with the customer to establish, execute and report progress against annual business plans.

Lead projects and cross-functional initiatives.

Identify and recommend products to enhance the customers' profitability.

About you

Excellent written and verbal communication and interpersonal skills to quickly build rapport and relationships with prospects, partners, and internal stakeholders to effectively deliver value proposition

Strong understanding of corporate finance and payments.

Excellent communication and presentation skills.

Analytical mindset with experience interpreting spend data to drive business decisions.

Ability to work cross-functionally with internal teams and external partners.

Business Acumen with the ability to provide solutions that drive positive results to the customer and Mastercard

Self-motivated and target-driven with strong desire to succeed with a proven track record of delivering success while operating within a team

Passion for technology, B2B payments and strong desire to always be learning

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the @type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard's security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Pay Ranges

Purchase, New York: $139,000 - $223,000 USD

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