Our Account Managers are strategic partners to companies globally. In this role, you'll manage existing Robinson Fresh accounts, building strong relationships with key contacts. You'll align with food service customers to meet their fresh produce and logistics needs, adding value as a trusted advisor. You'll be empowered to grow accounts by introducing new services and enhancing existing ones, focusing on efficiency, value, and profitability. Robinson Fresh, a division of C.H. Robinson, is a leading global produce company that grows, sources, markets, and delivers high-quality fresh products while developing innovative supply chain solutions. Joining Robinson Fresh means being part of a team dedicated to providing fresh, nutritious products to consumers worldwide.
In this role, you will engage with peers on-site three days a week, Monday, Tuesday, and Thursday, igniting creativity and driving impactful results. With the flexibility for remote work two days a week, this role strikes the perfect balance between teamwork and autonomy.
The internal deadline to apply is 3:00 pm CST on Wednesday, September 17th
Responsibilities:
The duties and responsibilities of this position consist of, but are not limited to, the following:
Develop account relationships with contacts at multiple levels within customer organizations
Identify opportunities to further penetrate accounts by selling Robinson Fresh and C.H. Robinson's diverse portfolio of services
Use the Robinson Fresh tools to be able to drive solutions for your customer using price, promotion, assortment, size/spec/package, merchandising, marketing to proactively design solutions that help your customer compete and drive category growth
Design solutions and help our customers solve their supply chain challenges
Conducts pre-season, mid-season, and post season business reviews with customers. Communicates performance regularly and actively asks for more share of wallet
Understands customer's business and service level goals and speaks in their terminology
Accountable to communicate effectively and represent CHR/RF with buyer level or lower
Identify issues and consulting with the customer to determine best course of action and implement solutions
Manage customer expectations through the creation and utilization of metrics
Collaborate on creating business reviews and contribute to or lead customer meetings
Order level management:
Works with account team to manage and plan order activities on a frequent basis and ensure all tasks are completed and accurate in the operating systems. This includes:
Order communication flow and notification of parties
Service failures (No shows, late deliveries, quality of product)
Track & trace
Missing/incorrect rates, Pricing exceptions
Open events
Exception management
Inventory reconciliation
Order / inventory planning
Invoicing files including reconciliation of claims & credits
Required Qualifications:
High School diploma or GED
Minimum 2 years of previous sales and/or account management experience
Ability to travel up to 10%
Preferred Qualifications:
Bachelor's degree from an accredited college or university
Strong analytical and problem-solving skills; ability to make data-driven decisions
Strong strategic orientation, relationship building, negotiation skills (ability to persuade, motivate and influence others), and business acumen
Ability to thrive under deadlines and work in a team environment, while also delivering independent results
Strong prioritization skills, multi-tasking skills, and works with a sense of urgency
Excellent verbal and written communication skills; must work effectively with all levels of management and employees
Proficient in Microsoft Office Suite of programs
Values a diverse and inclusive work environment
We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.
Compensation Range
$27.45 - $42.84
The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.
Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Equal Opportunity
C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
EOE//Disabled/Veteran
Benefits
Your Health, Wealth and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:
Two medical plans (including a High Deductible Health Plan)
Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid and floating holidays
Paid time off (PTO)
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team-building opportunities
Dig in to our full list of benefits on OUR CULTURE (https://jobs.chrobinson.com/culture) page.
Why Do You Belong at C.H. Robinson?
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world's largest logistics platforms and rank in the FORTUNE 200. We've been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world's economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers' businesses.
As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World's Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes' Best Employers for Diversity and one of America's Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .
