Req ID: 339277
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Government State, Local, and Education Division Delivery Director to join our team in Tallahassee, Florida (US-FL), United States (US).
Job Overview :
NTT DATA's State, Local, and Education Division seeks a Delivery Director of Services Delivery & Support to provide strategic direction, lead teams, and oversee execution. This role will build strong partnerships with agencies and clients, drive transformation goals, and improve operational efficiency by managing IT resources. The Director will also collaborate with senior leaders to deliver integrated IT services and solutions.
This leader will maintain a customer-oriented approach, act with urgency, and prioritize quality, value, and timely delivery. The role involves directing the technical execution of multiple, concurrent solutions while following software development lifecycle standards and supporting a positive employee experience. Responsibilities include organizational and people leadership, providing technical advice, overseeing design and development, managing resources, maintaining documentation, conducting code reviews, handling release management, ensuring security and accessibility compliance, and offering technical support for platform-based solutions. The Delivery Director will report to the Account Sr. Director.
In this role you will be responsible for:
Serving alongside a Senior Account Director and team to establish enterprise strategic direction and policies; identify areas of opportunity for improved productivity and efficiency by maintaining a high level of technical and management knowledge.
Providing senior executive-level expertise and technical guidance to major, large-scale innovation programs and projects.
Collaborating across cross-functional organizations to identify opportunities to leverage common strategies, workstreams, and solutions as well as extend the adoption of statewide standards.
Partnering with appropriate finance and budget teams to direct allocations, understand organizational financial health, and respond to budgetary requests and challenges as delegated.
Required Experience :
A minimum of ten (10) years minimum of experience overseeing application development contracts with in-depth experience in the project development life cycle from design to implementation and delivery.
A minimum of five (5) years of experience managing and developing people on technical teams.
A minimum of three (3) years of experience delivering Service Oriented Architectures.
A minimum of two (2) years experience managing large in-house, cloud, or vendor-supplied portfolios of IT Services.
Bachelor's degree prefered, but additional experience can substitute for the required education on a year-for-year basis.
Other Key Characteristics :
Prior experience with large-scale service delivery management.
Prior experience with executive level stakeholder management.
This position may require on-call duties as needed by the position.
This role may require travel up to 25%
The candidate must be willing to relocate to Tallahassee FL
Project Manager Certification highly preferred
Certification from one of the Large-Scale Cloud Management Platforms preferred
Exceptional experience with NW Fiber and Installation of Fiber
ITIL V4 Certification preferred
Preferred Cisco Certifications: CCNA, CCNP Enterprise- Level, CCIE Enterprise Infrastructure, Certified Fiber Optic Technician (CFOT)
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $121,162 - $280,469. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com (http://us.nttdata.com/en)
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us .
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (http://us.nttdata.com/en/compliance#eeos) . If you'd like more information on your EEO rights under the law, please click here (http://us.nttdata.com/en/compliance#know-your-rights) . For Pay Transparency information, please click here (http://us.nttdata.com/en/compliance#ppnp) .
