Front Office Host (Front Desk Agent)

Hyatt • Washington, DC • 11h ago

Description:

Join us for this incredible opportunity at the Hyatt Regency Washington on Capitol Hill hotel, just steps away from the U.S. Capitol building. Not only will you be part of a great team, you will also be part of a company that is one of Fortune's 100 Best Companies to Work For, for several years running!

Front Office Hosts are responsible for checking guests in and out, communication of hotel services, and being the main point of contact for our guests during their stay. This role sets the stage for how our guests view the hotel as a first and last impression. You will have the opportunity to learn and grow, and establish a great foundation for future promotional opportunities as your grow your career. We are looking for someone that is available any day of the week including weekends and holidays, with flexibility to work between the hours of 7:00am - 11:30pm. We'd love for YOU to be part of the next great era of this newly renovated hotel!

The hourly rate for this position is $23.50.

Benefits available with this position include:

Medical / Dental / Vision Insurance

401k

Retirement Savings Plan (RSP)

Basic Life Insurance

Paid vacation, sick days, new child leave, and holidays

Paid Family Bonding Time and Adoption Assistance

Additional perks include:

Free room nights after 90 days, discounted and friends & family room rates immediately

Tuition reimbursement

Free meal during the workday

Employee Stock Purchase Plan

Discounts at various retailers

Growth potential locally and throughout the country

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications:

The ideal candidate will have previous customer service experience and professional presentation, hotel experience is a plus

Excellent interpersonal, organizational, and communication skills

Basic computer systems knowledge, and the ability to learn new systems

Ability to work a flexible schedule anytime between 7:00am-11:30pm any day of the week including weekends and holidays

Must be able to support Hyatt's purpose by identifying opportunities to display authentic human care to guests and colleagues so they can be their best

Primary Location: US-DC-Washington

Organization: Hyatt Regency Washington on Capitol Hill

Pay Basis: Hourly

Job Level: Full-time

Job: Front Office

Req ID: WAS007763

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Hyatt

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