Customer Service Representative

Robert Half • Allentown, PA • 1d ago

Description

Robert Half is seeking a motivated and professional Customer Service Representative to support our client's commitment to improving customer satisfaction and operational efficiency. As a key member of the team, you will provide exceptional service, resolve customer inquiries, and ensure a seamless customer journey.

Key Responsibilities:

Handle customer inquiries via phone, email, or chat with professionalism and empathy.

Provide accurate information about products, services, policies, and procedures.

Troubleshoot customer issues and escalate complex matters to appropriate departments.

Maintain detailed customer records and document interactions in the system.

Collaborate with team members and other departments to resolve issues promptly.

Stay updated on company policies, product updates, and industry trends to deliver high-quality support.

Requirements

Qualifications:

Experience: 1-3 years in a customer service or similar role preferred.

Skills: Strong communication skills, both verbal and written. Ability to multitask, stay organized, and work efficiently in a fast-paced environment.

Technological Competence: Proficiency with CRM platforms, customer support tools, and basic office software (e.g., Microsoft Office or Google Workspace).

Education: High school diploma or equivalent required; some college coursework in business or communications is a plus.

Additional Traits: Dependable, adaptable, and solutions-oriented.

Apply today!

TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

Similar Jobs

1st Shift Traffic Clerk

Lineage Logistics • Allentown, PA • 23h ago

Management & Administrative

Compile and maintain records of inbound and outbound shipments. Plan and direct driver's assignments including checking them in, assigning their doors, and checking them out once the load is complete. KEY DUTIES AND RESP...

23h ago

Go to Apply

National Accounts Manager

Volvo Group • Macungie, PA • 1d ago

Management & Administrative

National Accounts Manager Location: Greensboro, NC, US, 27409Macungie, PA, US, 18062Fort Worth, TX, US, 76104Miami, FL, US, 33126 Position Type: Professional Transport is at the core of modern society. Imagine using your...

1d ago

Go to Apply

Sr BioProduction Account Manager

ThermoFisher Scientific • Allentown, PA • 1d ago

Management & Administrative

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Join our Commercial team with an unmatched depth of capabilities and help our customers solve some of the world's toughest challenges. The...

1d ago

Go to Apply

Customer Service Specialist

HID GLOBAL CORPORATE • Nazareth, PA • 1d ago

Management & Administrative

Reference #: 1217280901 An Amazing Career Opportunity foraCustomer Service Representative!! Location: Rochester, NY (US) andNazareth, PA (US) Job ID: 38954 Our Customer Service Representatives are responsible for the who...

1d ago

Go to Apply

Data Entry Clerk

Robert Half • Allentown, PA • 1d ago

Management & Administrative

Description We are looking for a detail-oriented Data Entry Clerk to assist with invoicing tasks on a short-term contract basis. This position requires proficiency in QuickBooks and accurate data entry skills to manage v...

1d ago

Go to Apply

Day Warehouse Manager

US Foods • Allentown, PA • 1d ago

Management & Administrative

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE ( https://www.myworkday.com/usfoods/d/task/2998$47185.htmld ) Join Our Community of Food People! The Manager, Warehouse...

1d ago

Go to Apply

Sales and Account Management Coordinator - US Remote

ThermoFisher Scientific • Allentown, PA • 1d ago

Management & Administrative

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description About Us: Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a gl...

1d ago

Go to Apply

Management & Sales Training Program

Sherwin-Williams Company • Allentown, PA • 1d ago

Management & Administrative

Reference #: 2531227 The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level position designed to prepare you for a Store Management role in 18-24 months. With Sherwin-Williams' promot...

1d ago

Go to Apply

Senior Business and Operations Manager

CAI • Allentown, PA • 2d ago

Management & Administrative

Job ID Number R6055 Employment Type Full time Worksite Flexibility Onsite Job Summary We are looking for a motivated Senior Business and Operations Manager ready to take us to the next level! If you have strong relations...

2d ago

Go to Apply

Manager, Supply Chain

Crayola LLC • Easton, PA • 2d ago

Management & Administrative

Reference #: MANAG004250 Description Manager, Supply Chain, Full Time, Easton PA GENERAL SUMMARY: Manages the processes of Supply Chain planning, implementing and controlling the efficient flow of raw materials to in-pro...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.