Customer Service Associate

Walgreens • Kinnelon, NJ • 1d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1666862BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Flexible hours

Job Function: Retail

Full Store Address: 1483 STATE RT 23,STE 12,KINNELON,NJ,07405

Full District Office Address: 1483 STATE RT 23,STE 12,KINNELON,NJ,07405-01643-19207-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 19207-KINNELON NJ

Similar Jobs

Warehouse Manager-New Jersey

Wise Foods, Inc. • Totowa, NJ • 9h ago

Management & Administrative

Totowa, NJ, USA | Full Time Warehouse Manager - Wise Foods, Inc. Are you dedicated and a proven leader? Do you desire a role of increasing responsibility and want to contribute to the overall company goals and objectives...

9h ago

Go to Apply

Building Automation Systems Project Management Internship

Siemens • Morristown, NJ • 12h ago

Management & Administrative

Job Family: Buildings Req ID: 476513 Building Automation Systems Project Management Internship Location: Morristown, NJUndergraduate: Rising JuniorDuration: 10 weeks Start Dates: May 18, June 1, June 8, or June 15, 2026...

12h ago

Go to Apply

Receptionist / Administrative Assistant (Part-time Evenings)

Lincoln Technical Institute • Mahwah, NJ • 13h ago

Management & Administrative

Lincoln Tech is seeking a Receptionist/Administrative Service Coordinator to oversee our front desk operations and handle various administrative duties. At Lincoln Tech, we understand the significance of the first impres...

13h ago

Go to Apply

0100 - Management Improvement - WPS - WORK PROGRAM/STUDENT

Inteplast Group Corporation • Livingston, NJ • 20h ago

Management & Administrative

This position is temporary and hourly - without holiday pay, medical, or any benefits.TITLE: Work Program/StudentPOSITION OBJECTIVE: This position exists to help Management Improvement Department with various functions.Q...

20h ago

Go to Apply

07WP - WP Marketing - MMG2 - MARKETING MANAGER II

Inteplast Group Corporation • Livingston, NJ • 1d ago

Management & Administrative

Inteplast offers an excellent array of benefits: two medical plans, HSA with employer contribution; employer paid life insurance, short-term disability and long-term disability, employee assistance program; voluntary ben...

1d ago

Go to Apply

Site Manager

Insight Global • Stockholm, NJ • 1d ago

Management & Administrative

Job Description A client int he Hamburg NJ area is seeking a Site Manager for a direct hire opportunity. This position provides leadership for daily and strategic business processes including policy development, customer...

1d ago

Go to Apply

Entry Level Sales and Business Development Manager

BrightStar Care • Cedar Knolls, NJ • 1d ago

Management & Administrative

Hiring Immediately - Morristown / Cedar Knolls, NJ! Only Apply If... Love Meeting New medical professionals & patients You have at least 2 Years Sales Experience You have a valid D.L. & personal vehicle with insu...

1d ago

Go to Apply

Operations Manager

Actalent • Allendale, NJ • 2d ago

Management & Administrative

Job Title: Manager - Aseptic Operations Schedule: Sunday to Wednesday - 2nd shift Position Summary The Associate Manager, Manufacturing oversees cGMP operations, supervises manufacturing staff, and participates in hands-...

2d ago

Go to Apply

Account Manager - Excess Wholesale

The Hartford • Morristown, NJ • 2d ago

Management & Administrative

Account Manager - OA09HN We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - an...

2d ago

Go to Apply

Oracle Cloud Supply Chain Manager

Deloitte • Morristown, NJ • 2d ago

Management & Administrative

Today's chief financial officers (CFOs) and financial executives are being asked to improve business performance and shareholder value, along with operational effectiveness and efficiency. Deloitte Oracle Field Service a...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.