SALES ADMINISTRATOR

Franklin Investment Corp (Franklin Industries) • Franklin, PA • 1w ago

The Sales Administrator is responsible for learning all the administrative and order writing functions of the Sales Representative and the Logistics Manager and Sales positions and performing those tasks in support of the Sales Team.

Duties and Responsibilities:

Provide timely and accurate support to the Sales Team

Build customer, vendor, and transporter relationships

Provide excellent customer service

Report on sales calls and visits to VP and sales team as appropriate

Attend Required Sales and Shipping meetings

Respond to and Solve Customer Complaints

Follow all appropriate Company Policies, Procedures, and Work Instructions

Support Sales and Marketing efforts during Trade Shows or other events

Establish and maintain continuous improvement (2 Second Lean), problem solving (KATA technique), and Root Cause analysis

Maintain ISO 9001:2015 departmental standards

Qualifications:

Experience in Customer service

Understanding of the sales process and dynamics

Professionalism, patience, and a "people first" attitude

Strong customer service and interpersonal skills

Strong communication skills, both written and verbal

Works well independently and in a team environment

Self-motivated, fast learner, exceptional problem-solving abilities

Efficient multi-tasker in fast-paced, changing environment

Proficient in MS Word, Excel, and Outlook

Zoom, Skype, and MS Teams skills

Experience with CRM and SAGE a plus

Working Conditions:

In office work environment

Occasional steel mill environment, PPE required (safety-sensitive)

Occasional travel as needed for Trade Show or Customer support (weekends possible)

Physical Requirements:

Ability to sit for extended periods of time

Ability to occasionally stand or walk

Ability to lift items (occasionally more than 10 lbs.)

Various repetitive motions - typing, scanning, copying

Essential Job Functions:

Learn all the required Company, Sales, and Logistics work instructions and perform accurately

Accurately quote product pricing to customers

Manage and respond to web-site inquiries and quote requests

Work and communicate directly with Department and Logistics managers

Obtain and provide freight quotes to Sales Team as needed

Prepare shipments for invoicing

Calculate product Lead Times

Allocate Pos and pick sheets for shipping

Research and understand galvanized POs timing for ship dates

Understand and facilitate LTL and Full Load shipment process

Scan invoices

Assist VP of Sales as needed

Machines/Equipment used for Position:

Computer/Scanning Equipment

Laptop / Surface

Fax/scan equipment

Phone

Personal or Rental Vehicle for travel

Other duties as assigned.

STARTING PAY - Between $17.00/hour.

The following incentives are also available:

Bonus and production incentives

Referral bonuses

ABOUT FRANKLIN INDUSTRIES

In 1901, Franklin Rolling Mill & Foundry Company was founded in Franklin, PA. Right in the middle of Steel Country, Franklin Industries is less than two hours from Pittsburgh, where Andrew Carnegie's steel empire ruled the steel industry in the early 20th century.

We're another two hours from Johnstown, PA, where the first steel rails for the railroad (our raw material) were made. Steel rails linked Chicago and New York together with high capacity rails creating America's manufacturing powerhouse.

Our families have made an honest living in quality manufacturing for generations and are proud to continue that great tradition.

Harbor Freight Tools • Cranberry, PA • 4min ago

Retail & Hospitality

168363BRPosting Title:Retail Stocking SupervisorJob Description: A Supervisor (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters...

4min ago

Go to Apply

Construction Laborer

Ernst Construction Services • Meadville, PA • 2h ago

Trucking & Construction

We're looking for a hardworking and reliable Construction Laborer to support carpenters on residential and commercial projects. This role involves using hand and power tools, measuring, working at heights and lifting obj...

2h ago

Go to Apply

Laborer

I A Construction • Franklin, PA • 2h ago

Manufacturing & Warehouse

Reference #: 110007-en_US IA Construction is one of the companies that operates within the Pennsylvania Division, a Colas USA subsidiary. IA manufactures construction aggregates and asphalt in Northwest Pennsylvania, Wes...

2h ago

Go to Apply

Construction Site Coordinator - Project Management Controls

FirstEnergy Service Company • Cranberry, PA • 2h ago

Trucking & Construction

JOB DESCRIPTION FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger...

2h ago

Go to Apply

Immediate Hiring - Fabrication Laborer

Aerotek • Pleasantville, PA • 1d ago

Manufacturing & Warehouse

Hiring now - Fabrication Technicians - Immediate Start!!! Qualified for profiles will be contacted in next 48hrs.! Shift: 12-hour rotational shifts Location: Pleasantville ?, PA Pay rate starts at 16$/hr. Placement: Cont...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.