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Gift Shop Supervisor

Arkansas Children's • Springdale, AR • 18h ago

Work Shift:

Day Shift

Time Type:

Full time

Department:

CC097710 Gift Shop

Summary:

Monday to Friday, 8:00 a.m. to 5:00 p.m. - Onsite

Oversees the daily operations of a small-scale gift shop, with responsibility for inventory management, staff and volunteer supervision, and overall store performance. Ensures high standards of customer service, satisfaction, and profitability. Conducts regular inventory counts, reconciles sales reports, maintains inventory levels within budget parameters, and upholds store security protocols.

Additional Information:

Monday to Friday, 8:00 a.m. to 5:00 p.m. - Onsite

Required Education:

High school diploma or GED or equivalent

Recommended Education:

Bachelor's degree in a related field of study.

Required Work Experience:

High School Diploma/GED and 4 years of relevant experience, or 6 years of experience in lieu of a diploma/GED.

Recommended Work Experience:

Required Certifications:

Recommended Certifications:

Description

Supervises daily operations of the gift shop, ensuring consistent service delivery and operational efficiency.

Develops and maintains staff schedules based on business volume, sales activity, and anticipated needs.

Monitors budget performance and ensures expenditures remain within approved limits.

Implements strategies to support financial goals, including cost control, sales initiatives, and productivity improvements.

Oversees ordering, inventory control, and promotional activities to maintain stock levels and drive sales.

Ensures accuracy of records related to cash handling, sales transactions, inventory, and staff attendance.

Tracks progress toward departmental goals and ensures alignment with budget and performance expectations.

Addresses customer concerns and ensures a positive shopping experience.

Supervises staff and volunteers, including onboarding, training, coaching, and performance feedback.

Other duties as assigned.

Arkansas Children's (https://www.archildrens.org/about-us) is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas.

Arkansas Children's is driven by four core values-safety, teamwork, compassion and excellence-which inform every action.

Arkansas Children's Hospital has received Magnet Status (https://www.archildrens.org/about-us/magnet-recognition) from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by U.S. News & World Report (https://www.archildrens.org/about-us/awards-and-recognition) for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology.

For more than a century, Arkansas Children's has met the unique needs of children. But we're more than just a hospital treating sick kids-our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow.

Arkansas Children's Little Rock campus includes a 336-bed hospital with the state's only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Children's Northwest (https://www.archildrens.org/locations/arkansas-childrens-nw) provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state.

"Arkansas Children's is a place of hope and comfort for children and parents. When you are at children's, you are part of an elite team united with a common goal of saving children and making their lives better." Michael - Business Operations Manager

"Arkansas Children's Hospital is a prestigious institution that cares for children." Linda - Information Systems Analyst

"We are an organization of care, love, and hope while we champion children." Angela - Parking and Fleet Coordinator

"Care, love, and hope for children!" Kathy - Administrative Assistant

"When I think of my time here at Arkansas Children's Hospital, I can honestly say that it has given me a unique perspective on the human condition, and the various roles that we all have in patient care. As a supply assistant, I have a very important job ensuring that the doctors and nurses have what they need to provide the world class medical care to the Children of Arkansas and surrounding states. Being a Champion for Children is more than a catch phrase, it is a way of life!" Nick - Supply Assistant

Arkansas Children's provides equal employment opportunity to all persons without regard to age, race, color, religion, national origin or citizenship status, disability, military status, sexual orientation, gender identity or expression, pregnancy or any other category protected by federal, state and local laws. Further, Arkansas Children's will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

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