Position Summary...
Are you ready to lead the evolution of one of Sam's Club's most powerful member engagement tools? As the driving force behind Sam's Cash, you'll shape program strategy, own the P&L, and collaborate across Merchandising, Marketing, Finance, and Product to deliver meaningful value to our members. This role blends strategic thinking with hands-on execution-developing scalable merchant offers, optimizing omni-channel campaigns, and enhancing the member experience across every touchpoint. You'll be at the center of innovation, using data and insights to continuously refine how Sam's Cash drives renewals, upgrades, and incremental sales. If you thrive in a fast-paced, cross-functional environment and have a passion for loyalty programs, this is your opportunity to make a measurable impact. Join us in transforming how members engage with Sam's Club-and how we reward their loyalty.
What you'll do...
What you'll do
Shape Program Strategy & Positioning
Define and evolve the Sam's Cash value proposition across internal and external channels.
Establish clear guardrails for how Sam's Cash is positioned and leveraged, ensuring alignment with Every Day Low Price.
Partner with Finance and Decision Sciences to quantify the impact of Sam's Cash on renewals, upgrades, and sales.
Own the Sam's Cash P&L, identifying efficiencies to optimize investment and maximize ROI.
Drive Merchant Offer Development
Collaborate with merchant teams to design member-centric, scalable, and supplier-funded offers.
Lead the framework for merchant-funded incentives, balancing member value with efficient investment.
Lead Member Engagement Marketing & UX
Develop omni-channel campaigns (email, push, site, in-club) to build awareness, redemption, and repeat engagement.
Partner with Product and Marketing to test personalized offers and communications that drive adoption and incremental sales.
Own and enhance the Sam's Cash UX throughout the shopping journey to deepen member engagement.
Translate member insights into compelling storytelling that reinforces Sam's Cash as a key differentiator.
Champion Cross-Functional Leadership
Serve as the hub of collaboration across Membership, Marketing, Credit, Merchant, Finance, Legal, and Decision Sciences.
Leverage Decision Sciences and Product teams to apply data-driven decision-making and campaign measurement.
Ensure all Sam's Cash promotions meet compliance, governance, and financial standards.
Measure & Optimize Program Performance
Track KPIs including membership growth, Plus upgrades, renewal rates, redemption activity, and incremental sales.
Lead business reviews to highlight results, learnings, and optimization opportunities.
Continuously apply industry benchmarks and best practices to evolve Sam's Cash into a best-in-class loyalty program.
What you'll bring
Strategic Thinking
Proven ability to define and evolve program positioning and value propositions.
Analytical Expertise
Experience owning P&Ls and partnering with analytics teams to measure impact and ROI.
Marketing & UX Leadership
Strong background in omni-channel campaign development and user experience optimization.
Cross-Functional Collaboration
Demonstrated success leading initiatives across diverse teams and disciplines.
Loyalty Program Innovation
Deep understanding of loyalty mechanics and member engagement strategies.
Results Orientation
Track record of driving measurable outcomes in member growth, engagement, and retention.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job.
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
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Health benefits include medical, vision and dental coverage
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Financial benefits include 401(k), stock purchase and company-paid life insurance
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Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
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For information about PTO, see https://one.walmart.com/notices .
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Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
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For information about benefits and eligibility, see One.Walmart (https://bit.ly/3iOOb1J) .
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The annual salary range for this position is $90,000.00-$180,000.00
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Additional compensation includes annual or quarterly performance bonuses.
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor's Degree in Business Administration or related field OR 2 years' experience in retail or related field.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Product Management, Project Management, Supervising Associates
Project Management - Project Management Professional - Certification
Primary Location...
2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
