InComm

Account Manager II

US-GA-

Job ID: 2026-20710 Type: Full-Time of Openings: 1 Category: Sales/Account Management InComm Payments

Overview

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world's leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.

Responsibilities

Act as the primary operational liaison for strategic partners

Provide timely responses to partner inquiries, disputes, and onboarding submissions

Coordinate internally to ensure accurate and efficient resolution of issues

Track and manage biller onboarding workflows, timelines, and documentation

Identify process gaps and drive continuous operational improvements

Maintain detailed documentation, status trackers, and communication logs

Qualifications

2+ years account management experience

Bachelor's degree or equivalent experience

Must be willing to travel 5-10%

Strong organizational and time management skills

Ability to navigate complex customer needs, problem-solve, and drive proactive

solutions

Experience working cross-functionally with internal & external teams, including product, finance, and operations

Exceptional attention to detail and documentation discipline

Highly organized with the ability to manage multiple priorities in a fast-paced environment

Customer-facing experience with strong communication skills

InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran's status, age, disability status, genetics or any other category protected by federal, state, or local law.

This position is eligible for the Employee Referral Bonus Program - Tier III

LI-SO1

PI283481561

InComm

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Account Manager II