Manager, Information Technology

CareSource Management Services LLC • Dayton, OH • 5h ago

Job Summary:
The Manager, Information Technology is responsible for working closely with customers, business partners, project managers, and team members to understand business requirements that drive the analysis and design of quality solutions that are aligned with business and IT strategies and comply with the organization's architectural standards.
Essential Functions:
Manage a team of Information Technology professionals
Provide leadership, vision, management goals, priorities, metrics, measures, recognition and discipline
Responsible for the relationship between key business stakeholders and IT and accountable for the team's delivery of the associated business services
Set vision and direction of department
Responsible for the team's execution of assigned work
Develop strategy and high-level implementation plans for the delivery of new technology
Evaluate, validate, and communicate the business proposition associated with new technology initiatives
Improve solution functionality and efficiency with added business value as the goal
Liaise closely with other business areas to optimize the use of systems and applications
Systematically evaluate currently deployed services; develop and manage plans to optimize delivery and support mechanisms
Regularly assess the associated technology platforms to ensure that the platforms meet the required standards for reliability, availability, security, cost and performance, business value justification, regulatory compliance, and architecture
Develop, document, and maintain short and long term plans
Foster relationship management through communication to key business stakeholders
Focus on business decisions required by technology, development status, problems and issues, project status and success
Develop technical, project management and leadership skills of IT professionals
Represent IT in project and/or business meeting and engagements
Participate in conference calls or visits with vendors/third parties
Introduce new customers to IT services and assist in familiarizing them with appropriate systems, services, policies, and procedures
Participate in departmental meetings/activities and contribute to a collaborative team environment
Work with staff to set performance goals and objectives
Provide daily supervision and review of work products
Provide feedback on performance on a regular basis
Develop career plans for staff based on their input and team objectives
Lead and provide technical guidance of direct reports
Responsible for managing projects, organizing and directing people and projects
Provide technical guidance, training, and work direction to direct reports
Leverage personnel to develop new programs, systems in relation to assigned responsibilities
Demonstrate logical, systematic approaches and methods
Produce high-quality, functional solutions
Recommend changes or modify solutions as necessary to implement enhancements, resolve production problems, or improve operating efficiency
Coordinate and manage vendor relationships and accountability on project involvement and deliverables
Perform any other job duties as requested
Oversee implementation of healthcare regulations (e.g., HIPAA, ACA)
Education and Experience:
Bachelor's degree in Business, Computer Science or related field or equivalent years of relevant work experience is required
Minimum of three (3) years of IT Lead or Management experience is required; successful completion of the CareSource University Individual Contributor Leadership Program may be considered in lieu of experience
Minimum of three (3) years of relevant IT experience is required
Experience translating business requirements into technical specifications is preferred
Technical teaching skills or experience is preferred
Project planning and project management experience is preferred
Competencies, Knowled

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