Account Specialist

Aston Carter • Tempe, AZ • 3h ago

Job Title: Account Specialist

Job Description

This Services team is growing rapidly and is seeking a highly skilled and motivated Account Specialist to improve the shipper experience for vendors and sellers who ship with Inbound Transportation. As we continue to drive innovation within transportation and logistics, we consistently evaluate our current network shipper defects and drive improvements through shipper coaching and performance management. In this role, you will work directly with shippers to create solutions and take action to improve shipper performance metrics.

Responsibilities

Monitor, verify, and present data daily.

Overcome transportation disruptions and other barriers in real-time.

Identify transportation defect root causes.

Maintain daily logs on assigned shippers.

Lead weekly calls with assigned shippers.

Lead daily business review stand-up calls.

Essential Skills

Account Management/Customer Service

Proficiency in Excel

Problem-solving skills

Logistics and transportation knowledge

Intermodal and supply chain expertise

Additional Skills & Qualifications

2 years of logistics, supply chain or related experience preferred

Understanding of basic data analytical skills

Experience writing documents on topics such as process improvement proposals

Entry-level knowledge of MS Excel; familiarity with Excel spreadsheets and ability to navigate and interpret data

Interpersonal and customer service skills

Good relationship building and organizational skills

Ability to communicate effectively

Work Environment

This is an on-site position.

Job Type & Location

This is a Contract to Hire position based out of Tempe, Arizona.

azjob25

Pay and Benefits

The pay range for this position is $22.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Tempe,AZ.

Application Deadline

This position is anticipated to close on Aug 28, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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