Customer Service Associate

Walgreens • Shelby, NC • 1d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1663976BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 820 N DEKALB ST,SHELBY,NC,28150

Full District Office Address: 820 N DEKALB ST,SHELBY,NC,28150-03914-09562-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 09562-SHELBY NC

Similar Jobs

Department Manager $16-$20 per hour BOE

McDonald's • Blacksburg, SC • 2w ago

Management & Administrative

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when runni...

2w ago

Go to Apply

Customer Service Associate - Temporary

Walgreens • Shelby, NC • 3w ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

3w ago

Go to Apply

Operations Manager

Insight Global • Kings Mountain, NC • 3w ago

Management & Administrative

Job Description Lead Production: Oversee production operations across multiple departments, ensuring smooth workflow and coordination between day and night shifts. Collaborate: Work with plant leadership in areas like ma...

3w ago

Go to Apply

Financial Analyst

Robert Half • Shelby, NC • 3h ago

Finance, Accounting & Banking

Description We are looking for an experienced Financial Analyst to join our team on a long-term contract basis in Shelby, North Carolina. This role requires expertise in Infor CloudSuite systems and advanced proficiency...

3h ago

Go to Apply

CDL-A - Dedicated truck driver - Target

Schneider • Shelby, NC • 2d ago

Trucking & Construction

Dedicated truck driver - Target Average pay: $960-$1,170 weekly Home time: Weekly Experience: All CDL holders Overview Hauling retail freight on dry van trailers. 100% no-touch and 90% drop-and-hook freight. 3-5 loads pe...

2d ago

Go to Apply

Warehouse Associate - 2nd Shift

Ferguson Enterprises, LLC. • Kings Mountain, NC • 4d ago

Manufacturing & Warehouse

Job Posting: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex pr...

4d ago

Go to Apply

Lift Operator/Warehouse Associate

PDS Tech Commercial, Inc. • Kings Mountain, NC • 4d ago

Manufacturing & Warehouse

Lift Operator - Temp-to-Hire | Kings Mountain, NC | $18/hr We are seeking a skilled and safety-conscious Warehouse Equipment Operator to join our team in Kings Mountain. This is a great temp-to-hire opportunity for someo...

4d ago

Go to Apply

Electrical Commercial Wireman

Fountain Electric Services • Shelby, NC • 5d ago

IT & Engineering

Electrical Commercial Wireman Fountain Services, LLC (Commercial Wiremen and Journeyman Electricians) About Fountain Services, LLC Established in 1946, Fountain Services, LLC has been a trusted leader in the electrical c...

5d ago

Go to Apply

Wendy's Team Member

Pilot Company • Blacksburg, SC • 6d ago

Retail & Hospitality

Company Description Pay Rates Starting between: $11.12 - $14.05 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th...

6d ago

Go to Apply

Building Automation Systems Specialist

Siemens • Shelby, NC • 1w ago

Job Family: Buildings Req ID: 474299 Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.