Coordinator Program Performance - Full time - Jackson

Henry Ford Health System • Jackson, MI • 3d ago

GENERAL SUMMARY:

This position is responsible for coordination of high-impact network programs and development of network-level performance reports for committees, payor applications, progress reports and governmental programs.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

· Coordinate timely completion of required activities and reports to maintain compliance with payor and governmental programs including Comprehensive Primary Care Plus, State Innovation Model, PGIP, and other key initiatives.

· Work with Business Intelligence, Health Information Technology, consultants, practice representatives and data specialists on development of new data management and reporting tools including design of clinical program metric reports, scorecards and other routine and ad hoc reports as required for network operations, payor contracts, and population management programs.

· Gather and interpret multiple sources of data and information, generate summaries, and complete and submit applications, progress reports, surveys and budget updates as needed to meet program requirements.

· Maintain program budget and tracking expenditures/transactions as needed.

· Ensure practices have accurate information, tools, and support to maintain accountability for participation requirements and successfully contribute program and payor data and other progress information.

· Train and educate staff, community partners and physician practices on key elements of program requirements, practice obligations and resources, data collection tools and procedures, quality standards and measurement methodologies, and interpretation of findings and reports.

· Manage communications through media relations including leading development of the network's Annual Value Report summarizing key outcomes and impact of network activities.

· Other duties as assigned.

EDUCATION/EXPERIENCE REQUIRED:

Master's degree in business administration or relevant field, or the equivalent combination of education and/or experience.

Three (3) years of healthcare experience.

Previous project management training or completion within six (6) months of hire.

Knowledge of program management and development procedures.

Knowledge of budgeting, bookkeeping, and reporting.

Excellent time-management and organizational skills.

Outstanding professional, appropriate, effective verbal and written communication skills.

Detail-oriented and efficient.

Expert competency in Microsoft Office is required (i.e.: word, excel, access, and outlook).

Expert competency in data collection, management and reporting systems including database design and use.

Demonstrated ability to perform independent reporting on key organizational metrics.

Demonstrated understanding of privacy laws and standards.

CERTIFICATIONS/LICENSURES REQUIRED:

Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the Henry Ford Health Customer Service Policy

Must practice the customer skills as provided through on-going training and in-services.

PHYSICAL DEMANDS/WORKING CONDITIONS:

Normal office environment with minimal exposure to noise, dust, or extreme temperatures.

Additional Information

Organization: Corporate Services

Department: HF CIN

Shift: Day Job

Union Code: Not Applicable

Additional Details

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services - from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .

Benefits

The health and overall well-being of our team members is our priority. That's why we offer support in the various components of our team's well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.

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