Customer Service Supervisor

Wawa, Inc. • Ohio, Ohio • 4w ago

As a Customer Service Supervisor (CSS) , you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked.

What You'll Do:

Deliver outstanding customer service and resolve inquiries promptly.

Support and collaborate with leadership team to achieve store goals in sales, expenses,Associate retention and training.

Lead, motivate, and train Associates to drive sales and performance during shift.

Ensure consistent execution of customer service programs, policies, and store technology components.

Manage cash processes, inventory, vendor check-ins, and store safety.

Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.

Benefits:

We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally.? At Wawa, extensive benefits are available to Wawa Associates.? These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave, and access to additional benefit and wellness programs.?

Eligibility for Wawa Benefits is defined under the terms of the plan(s)

Qualifications:

High School Diploma or GED equivalent

Must be 18+ years old with reliable transportation

Flexible availability to work various shifts, including weekends, and holidays, to meet business needs

Supervisory experience, ideally in retail or food service environments,is a plus

Strong customer service, relationship-building, and communication skills

Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work.

The hourly range for this position is $21.00 - $28.30 and is commensurate with position, experience and location. Associates in this position will receive a $2.00 shift differential for hours worked between 12am-6am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Similar Jobs

Police Officer

Veterans Affairs, Veterans Health Administration • California, California • 5h ago

Management & Administrative

Summary The Police Officer will perform a full range of police duties by following and executing rules, regulations, or procedures covering law and rules enforcement, physical and personal security operations, patrol dut...

5h ago

Go to Apply

Sr. Principal Supply Chain Procurement Specialist

Northrop Grumman • Virginia, Virginia • 5h ago

Management & Administrative

RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE TYPE: None TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems th...

5h ago

Go to Apply

Technical Administrative Assistant

CACI International • Virginia, Virginia • 13h ago

Management & Administrative

Technical Administrative Assistant Job Category: Administration Time Type: Part time Minimum Clearance Required to Start: Secret Employee Type: Part-Time On-Call Percentage of Travel Required: Up to 100% Type of Travel:...

13h ago

Go to Apply

Human Resources Specialist

Washington Headquarters Services • Virginia, Virginia • 14h ago

Management & Administrative

Summary This position is located in the Washington Headquarters Services (WHS), Human Resources Directorate (HRD),Technology, Policy & Program Support Division (TPPSD), Processing Branch, to provide a wide range of c...

14h ago

Go to Apply

LEAD POLICE OFFICER

Commander, Navy Installations • California, California • 14h ago

Management & Administrative

Summary You will serve as a Lead Police Officer in the Force Protection Division of NAVBASE SAN DIEGO SEC DET. Responsibilities You will maintain accountability of firearms and ammunition (e.g., storage, transportation)...

14h ago

Go to Apply

DOD Business Development Manager

CACI International • Virginia, Virginia • 14h ago

Management & Administrative

DOD Business Development Manager Job Category: Business Development and Marketing Time Type: Full time Minimum Clearance Required to Start: Top Secret Employee Type: Regular Percentage of Travel Required: Up to 50% Type...

14h ago

Go to Apply

Mid-Market HCM Consultant

Paychex • California, California • 23h ago

Management & Administrative

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of...

23h ago

Go to Apply

ACQUISITION AND PROCUREMENT AGENCY PROGRAM COORDINATOR

Naval Air Systems Command • California, California • 1d ago

Management & Administrative

Summary You will serve as a ACQUISITION AND PROCUREMENT AGENCY PROGRAM COORDINATOR in the ACQUISITON AND PROCUREMENT DIV, MRO LOGISTICS DEPT of FLEET READINESS CENTER SOUTHWEST. Responsibilities You will be responsible f...

1d ago

Go to Apply

TSSCI Intel Capture Manager

Insight Global • Virginia, Virginia • 1d ago

Management & Administrative

Job Description Active TS/SCI security clearance. Bachelor's Degree or equivalent work experience. 8+ years of related work experience. An already established network within the IC. Experience with leading programs and b...

1d ago

Go to Apply

Institutional Advisors Senior Relationship Manager

KeyBank • Ohio, Ohio • 1d ago

Management & Administrative

Location: 127 Public Square - Cleveland, Ohio 44114 JOB PURPOSE Institutional Advisors are national practice experts focused on the professional delivery of client advice and coordination of fiduciary service to nonprofi...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.