Your opportunity
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.
We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site 5 days per week.
The Corporate Real Estate, Conferencing & Event Operations mission is to provide seamless, high-touch support across all onsite conferencing and event spaces. You will build a strong sense of responsibility for the success of your conferencing space and events while building relationships with colleagues across all departments and levels. The team diligently manages resources, proactively anticipates needs, and consistently seeks improvement through feedback and innovative solutions. The Conferencing Operations environment fosters personal growth, allowing team members to hone their skills and contribute meaningfully to a shared vision.
Unleash your expertise: what you're good at:
Conferencing and Training Operations Management
Maintain Room Booking System
Supervise, approve and manage local event scheduling
Maintain accuracy of room information
Tracking & reporting as needed for events and specialty spaces
Employee communications regarding conferencing, training and hoteling spaces
Coordinate and resolve conference room conflicts
Specialty Event Management
Manage all Specialty Event Spaces onsite
Work directly with the client to determine logistical goals of their event
Clearly communicate to all relevant internal departments regarding the specific needs of each event. Including but not limited to, room setup, audio visual and catering requirements
Manage events calendar, submit setup needs and create diagrams as needed
Track and verify internal quotes for event services (setup, security and janitorial)
Manage external event quotes, contracts and payments
Day of Conferencing and Events Management
General oversight of event
Act of point of contact for event host, vendors, AV support, catering, and facilities
Relationship Management
Build and foster relationships with clients, colleagues and senior leaders
Act as Corporate Real Estate Liaison for employees
Project Management
Sharepoint management, keep information constantly updated and refreshed
Outlook management lead, delegating assignments to team members
Research and lead the efforts for a new room booking tool
Help manage any new vendor contracts/services brought on to support Conferencing Operations
Assist Sr. Manager with External Event program and benchmarking rental pricing
Assist Sr. Manager with utilization reports and data
Vendor Management
Partner closely with vendors to ensure strong relationships and successful support of conferencing space and events
Participate in Quarterly Business Reviews and provide constructive feedback of service providers
Financial Management
Manage site cost center yearly budget
Ad Hoc Corporate Real Estate Support
Campus Tours
Other ad hoc requests and project support
Minimal travel as needed
What you have
To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have:
Minimum Requirements:
Four-year college/university degree preferred; or equivalent work experience.
4 years of experience in Event Management.
Excellent verbal and written communication skills required.
Excellent interpersonal and customer service skills required.
Time Management and Organizational skills.
Must be familiar and proficient with Microsoft Office Suite, including Microsoft Excel, Outlook, PowerPoint, Word and SharePoint.
Must be flexible in schedule to work with on-site meetings, evenings and some weekends.
Office Environment - Must work from the office full time; no remote work.
Leadership Skills
Initiative
Personal Integrity
Communication
Problem solving and decision making
Teamwork
Sense of ownership, accountability, and consistency
Leadership Behaviors
Taking prompt action
Perseverance
High energy
Promoting new ideas
Integrity
Collaboration
Focus on tasks
Self-motivated/Independent
In addition to the salary range, this role is also eligible for bonus or incentive opportunities
What's in it for you
At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
What's in it for you:
At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281.
