Apply for Job Job ID369811 LocationTwin Cities Job FamilyInformation Technology Full/Part TimeFull-Time Regular/TemporaryRegular Job Code9702BS Employee ClassAcad Prof and Admin Add to Favorite Jobs Email this Job About the Job Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program. Position Summary This is a second-level professional Business/System Analyst responsible for business or systems process analysis, design, testing, and implementation. The incumbent at this level is a learned professional responsible for problems of moderate difficulty that can be resolved through analyzing possible solutions utilizing standard procedures. This role works under limited supervision with some technical guidance required for unusual and complex problems/projects. This position is part of the Academic Support Resources (ASR) department, which supports vital processes and systems at the University of Minnesota. ASR supports hybrid and flexible working arrangements. Work arrangements are determined in coordination with supervisors depending on the nature of the unit and position. The arrangement for this position will be determined upon hire between employee and supervisor. Production Support (Maintenance) 25% Work with clients to map current and future business processes and align technology solutions with short- and long-term business strategies. Document business requirements and create detailed function/technical system specifications. Work with clients and technical groups to resolve system issues. Design data reporting and business intelligence systems to meet client business needs. Maintain in-depth knowledge of all business processes in one or multiple business areas. Function as application expert (second tier support) for help-line staff. Upgrade Support (software bundles, releases, upgrades) 25% Analyze releases for testing applicability. Create test conditions and test scripts. Perform testing. Report defects. Project Support and Implementation (new systems, modifications, business process improvement) 10% Lead small scale or sub-functional teams for system design, modification, upgrade, and implementation projects. Work on projects to gather, analyze, and document business requirements and assist with the translation into technical requirements. Significant emphasis on the test cycle, including the creation and execution of test plans, as well as testing and documenting results. Identify, define, and document business process and application requirements Understand and perform elements of standard project management methodology. Business Support (10%) Work with business units to understand systems, assess current capabilities and identify high-level requirements. Provide management updates. Provide updates and perform presentations at user informational sessions and user group conferences. Work with business unit staff to support their end user training by providing updates related to new and changed applications. Operations Support (25%) Participate in annual system planning and setup. Gain and maintain an overall understanding of the elements comprising the annual cycle (academic year, aid year, fiscal year). Run jobs and reports as needed. Individual development Planning (5%) Gain and maintain knowledge to support professional growth, enterprise systems, and the organization. Qualifications Required Qualifications BA/BS degree plus two years of full-time relevant work experience, or a master's degree. Background in customer service/stakeholder communication. Preferred Qualifications (Core Competencies) Knowledge of financial aid business processes and compliance. Knowledge of PeopleSoft or similar student information systems. Experience with SQL and enterprise reporting tools. Strong communication skills, with an ability to convey technical concepts to diverse audiences. Experience working at a university or college. *The employer reserves the right to change or add duties to this position as long as the changes and/or additions are consistent with the job classification. About the Department The mission of Academic Support Resources (ASR) is to positively impact students' lives, with a commitment to diversity, equity, and inclusion. ASR values differences and individuality, strengthening its ability to serve the University community. ASR's key units include the Office of Student Finance, Office of Classroom Management, Office of the Registrar, One Stop Student Services, ASR-Information Technology (ASR-IT), and Strategic Initiatives and Operations. ASR-IT, a unit of 40+ FTE, is the primary IT unit in the Office of Undergraduate Education. This unit supports the University's strategic mission and vision by providing enterprise systems support to the University community. Key business functions include stewardship of critical student finance, financial aid, admissions, student records data, systems, integrated solutions, and processes. Pay and Benefits Pay Range: $73,500 - $76,000 annually, depending on education/qualifications/experience Time Appointment Category: 100% Appointment Position Type: Faculty and P&A Staff Please visit the Office of Human Resources website for more information regarding benefit eligibility. The University offers a comprehensive benefits package that includes: Competitive wages, paid holidays, and generous time off Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program Low-cost medical, dental, and pharmacy plans Healthcare and dependent care flexible spending accounts University HSA contributions Disability and employer-paid life insurance Employee wellbeing program Excellent retirement plans with employer contribution Public Service Loan Forgiveness (PSLF) opportunity Financial counseling services Employee Assistance Program with eight sessions of counseling at no cost Employee Transit Pass with free or reduced rates in the Twin Cities metro area How To Apply Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume. Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section. To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647. Diversity Employment Requirements Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment. About the U of M The University of Minnesota, Twin Cities (UMTC) The University of Minnesota, Twin Cities (UMTC), is among the largest public research... For full info follow application link. The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds. The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.
