Field Service Manager

Actalent • Titusville, FL • 11h ago

Job Title: Field Service ManagerJob Description

The Field Service Manager is responsible for the overall management, coordination, and scheduling of all field service personnel to ensure safe and quality solutions. This role requires versatility, as it involves working both in office settings and in the field as project demands dictate.

Responsibilities

Manage and communicate job expectations to field service team members, including Field Supervisors, Field Team Leads, CDL Drivers, Equipment Operators, and Field Technicians.

Coordinate with Project Managers, Jobsite Managers, and field staff to efficiently execute workloads using the job pack, ensuring projects are completed on time and within budget.

Assist in the preparation of project job packs as needed.

Promote ongoing communication between Project Managers and field teams.

Ensure adherence to safety policies and procedures, with familiarity in USDOT regulations.

Document and address any performance, attendance, or other issues promptly.

Assist Project Managers in identifying scope of work changes.

Manage staff levels, hours, and utilization of Field Service Team at the assigned service center.

Ensure all Raw Data from previous day such as employee timesheets, receipts, jobsite notes, JHA form and manifests are accurate and meet paperwork requirements.

Organize and maintain the scheduling system to support identified projects and training, considering staff availability, skill sets, equipment, and materials.

Communicate customer issues with the Office Manager and devise improvements for customer experience.

Collaborate with Corporate Field Operations Director and Office Manager to set and implement policies, procedures, and systems.

Inform management of risks impacting project profit, costs, schedules, and client relations.

Conduct analysis to determine alternative actions or recovery on reworked schedules.

Coordinate with the Fleet/Assets Department to ensure equipment readiness and organized returns.

Ensure field project execution from start to finish, confirming availability of field assets.

Conduct pre and post project evaluation meetings.

Ensure daily completion of vehicle inspections via Fleetio and Samsara.

Work with Driver Compliance Administrative Assistant to maintain up-to-date DQ files.

Manage conflict, employee morale, and performance, involving management as needed.

Prepare and deliver employee evaluations with Field Supervisor(s) and Office Manager.

Essential Skills

Strong interpersonal skills for negotiation and problem-solving.

Excellent judgment and discretion, ability to handle multiple priorities and meet deadlines.

Enthusiastic attitude to motivate and inspire team members.

Professional demeanor in stressful situations.

Effective communication with clients.

Independent and productive work capabilities with minimal supervision.

Problem recognition and resolution skills.

Team player with a 'can do' attitude in a fast-paced environment.

Ability to establish and maintain a professional atmosphere.

General knowledge of computer applications.

Detail oriented with leadership, people management, critical thinking, and problem-solving skills.

Additional Skills & Qualifications

Bachelor's Degree or 2-year college degree with 5 years of experience, preferably in the environmental industry.

5+ years of experience leading employees in environmental emergency response or similar environments.

Work Environment

The role involves an office environment with periodic site and client visits. The company offers a family-oriented culture with opportunities for career development and exposure to diverse projects and clients. Benefits include health, dental, vision insurance, 401k with company match, PTO, and company-paid holidays. The environment is fun, encouraging community involvement and recognition for performance.

Job Type & Location

This is a Contract to Hire position based out of Titusville, Florida.

Pay and Benefits

The pay range for this position is $36.00 - $43.27/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Titusville,FL.

Application Deadline

This position is anticipated to close on Aug 30, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.

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