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ATM Channel Operations Project Manager

ManpowerGroup • Wilson, NC • 1w ago

Job Title: ATM Channel Operations Project Manager

Location: Wilson, NC

Pay Range: $55 - hybrid schedule

WILL NOT ACCPT THIRD PARTY APPLICANTS

Role Summary:

The Critical Function Manager within ATM Channel Operations is responsible for leading, organizing, and mitigating risks associated with a designated critical function. This role ensures the successful execution of operational objectives through strategic planning, stakeholder collaboration, and continuous process improvement.

Key Responsibilities:

Lead planning, organization, and execution of assigned critical function as delegated by the ATM Channel Operations Senior Manager or Operations Manager with staff oversight.

Drive timely achievement of objectives by influencing stakeholders and coordinating efforts across internal teams and third-party vendor partners.

Make informed decisions regarding business rules, workflows, procedures, and service delivery within the assigned function.

Monitor and enhance fleet performance, contributing to ATM Channel strategy and recommending technology and tool improvements.

Serve as subject matter expert for assigned function, including:

ATM monitoring applications

Third-party contract and SLA performance

Process performance analytics

Asset management tools and databases

Apply Lean principles and process simplification to manage and improve operational activities. Required Qualifications:

Prior experience supporting ATM operations

Proven project management capabilities

Strong analytical skills with the ability to interpret moderately complex business scenarios

Technical proficiency relevant to ATM systems and operations

Experience in the financial services industry Preferred Qualifications:

Bachelor's degree in business, engineering, or technology

Minimum of 3 years in back-office financial services, business process analytics, or technology project management

Certifications in process improvement, change management, or hardware asset management About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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