Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. Responsibilities Assists the Manager and Lead Education and Career Specialist with planning, administration and implementation of the Education and Career Program, and counsels units, military members, family members, retirees and Department of Defense (DoD) civilian members on issues including but not limited to: career and transition assistance, education and financial planning to support development and successful execution of individual roadmaps for military career planning, reintegration to civilian society and successful career development. Provides educational, vocational and financial counseling to individuals and organizations to promote academic, career, personal and social development of authorized patrons. Assists Marines and families in identifying and evaluating abilities, interests, talents and personalities to develop realistic academic and career goals that are supported by appropriate financial plans to achieve success. Evaluates and interprets data to identify and clarify issues and concerns, and appropriate course of action to positively affect work/life relationships, mission readiness and recruitment and retention. Proctors DANTES, individual, Classification and Language Examinations and conducts individual interviews, counseling sessions and interest and aptitude assessment tests to evaluate and advise students. Operates career information centers and provides expertise and assistance in career and education programs. Assists Marines and families in addressing problems and concerns with academics and special needs. Advises Marines and families on subjects such as: college majors, college admission requirements, entrance exams, financial aid, trade or technical school opportunities and apprenticeship programs. May be assigned as Test Examiner. Assists Marines and their families in developing job search skills such as resume writing and interviewing techniques. Assists Veteran Marines and active duty/reserve members in developing college career plans and acquiring good job hunting techniques to pursue successful careers. Using an outreach approach links Marines, eligible family members and patrons to a variety of support services and resources at the command when work/life problems interfere with a positive environment for self-reliance and successful career development. Conducts classes and presents self-help or informational sessions on subjects related to education, career planning, and financial aid. Attends professional meetings, education conferences and training workshops as required to maintain and improve professional competence. Assesses needs for assistance in rehabilitation, financial aid or additional/remedial training. Compiles and studies occupational, education and economic information to support quality service delivery. Reviews transcripts and ensures students meet graduation or college entrance requirements. Writes letters of recommendation. Records counseling metrics. Identifies barriers to employment. Establishes and supervises peer counseling and peer tutoring programs. Refers qualified counselees to employers or employment services for job placement. Sponsors extracurricular activities such as networking fairs and events or job fairs. Provides counseling on Montgomery GI Bill, Post 9/11 Bill, Marine Corps Apprenticeship Programs, testing, etc. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher level supervisor or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Uses required safety equipment, and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Performs other related duties as required. Requirements Conditions of Employment See Duties and Qualifications EVALUATIONS: Qualifications Bachelor's degree in education or a related field appropriate to the work of the position and three years of experience in the occupation, or a related field or work area, OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, OR appropriate experience that demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above. Knowledge of one or more of the social or behavioral sciences and human resources. Skill in interviewing and counseling to enable clients with a wide variety of vocational, educational, and disability problems and concerns to receive, assimilate, and make realistic career, transition, life and work choices. Knowledge of human behavior as it relates to performance, individual differences in ability, personality, interests, learning and motivation. Skill in establishing and maintaining effective working relationships using tact, diplomacy, and overall professionalism. Ability to operate a personal computer, printer, etc. and current knowledge in using various office computer programs and software applications. Ability to collect, evaluate and disseminate information on trends, concerns, and needs of related organizations and other populations to identify priorities and goals. Ability to communicate effectively both orally and in writing. Education Additional Information GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp. As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS. Required Documents: Education/certification certificate(s), if applicable. If prior military, DD214 Member Copy This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card. INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.
