The Senior Manager, Revenue will be joining a fast-growing Finance organization and will report to the Assistant Controller. In this remote role, you will enhance and lead the daily operations of our revenue accounting function, leveraging your technical expertise with US GAAP, specifically ASC 606 and ASC 460. You will quickly identify and communicate revenue accounting implications to relevant internal and external parties and will collaborate with team members cross-functionally to develop operational processes that are scalable and efficient while mitigating risk.
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Responsibilities:- You will lead review of customer contracts to ensure consistent application of revenue recognition policies in accordance with ASC 606 or ASC 460 and preparation of GAAP footnote disclosures.
- You will evaluate various revenue streams, apply relative guidance and build a revenue team that supports those revenue streams.
- You will partner with FP&A, Sales, Implementation, Legal and Customer Success to drive revenue cycle operational efficiencies and to provide technical revenue guidance for complex arrangements or issues that impact forecast.
- You will build strong relationships with key stakeholders to collaborate on non-routine transactions, new product offerings, and process improvements.
- You will develop best-practice policies and procedures and drive Quote to Cash process improvement and efficiency.
- You will enhance existing operational processes creating efficiencies through automation, integration and utilization of Artificial Intelligence, while ensuring the integrity and accuracy of our results.
- You will work closely with Analytics, Actuary, and Data Product teams to ensure data for complex contract arrangements supports revenue conclusions.
- You will prepare technical revenue memos and maintain relationships with external auditors, providing pragmatic solutions and alternatives to challenging audit requests and inquiries.
- You will lead month-end closes for areas of functional responsibility including reviewing journal entries and account reconciliations as well as supporting complex or judgemental calculations.
- You will lead analysis of contractual allowance, bad debt and payment trends to report revenue and assess value of A/R in partnership with Revenue Cycle Management team.
- You will prepare revenue reports and support analyzing revenue trends and investigating variances from forecast.
- You will build and motivate a revenue team and help create career development opportunities within the revenue accounting organization, providing leadership and structure for the team to excel as Included Health scales.
- You will identify risk areas and implement mitigation strategies including: team structure, workflow, cross-functional collaboration and system and process changes.
- You will partner with Internal Audit to build and maintain a strong controls environment
Qualifications:- Bachelor's Degree in Business, Accounting or Finance required. Big 4 experience and CPA strongly preferred.
- 10+ years of progressive experience within revenue accounting and operations.
- Detailed knowledge of US GAAP and specifically ASC 606 and ASC 460 and relevant current accounting rules.
- Healthcare industry experience, with a strong understanding of member and insurance revenue life cycle flows.
- Experience with Salesforce, Workday, Looker, Athena, Microsoft Suite/GSuite or other large ERP and Revenue Management software.
- Experience in Revenue Operations and ability to drive process improvements.
- Analytical skills and experience working with Finance, Legal and Sales to identify accounting issues proactively and research applicable US GAAP implications.
- Ability to present complex revenue conclusions to executive leadership.
- Proven record of mentoring and developing talent.
Physical/Cognitive Requirements:- Ability to remain seated in a stationary position for prolonged periods.
- Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.
- No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.
- Ability to interact with leadership, employees, and members in an appropriate manner.
- Travel, as needed.
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The United States new hire base salary target ranges for this full-time position are:
Zone A: $138,380 - $195,470 + equity + benefits
Zone B: $152,218 - $215,017 + equity + benefits
Zone C: $166,056 - $234,564 + equity + benefits
Zone D: $179,894 - $254,111 + equity + benefits
This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.
Benefits & Perks:
In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
Remote-first culture
401(k) savings plan through Fidelity
Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
Paid Time Off ("PTO") and Discretionary Time Off (“DTO")
12 weeks of 100% Paid Parental leave
Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
Work-From-Home reimbursement to support team collaboration home office work
Your recruiter will share more about the salary range and benefits package for your role during the hiring process.
About Included Health:
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We're on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It's all included. Learn more at includedhealth.com.
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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.
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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
