Description
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
Summary: Plans, directs, and supervises all aspects of data management and system performance across the UNC Health Supply Chain technology portfolio. Ensures the integrity of all data related to inventory management, purchase orders, payments, contract compliance, and shared vendor data. Ensures that all business system's data is accurate, reliable, and available to senior leadership for business decision-making. Key responsibilities include ensuring the effective use of GHX EDI standards (including ANSI X12 transactions), providing operational leadership to data cleansing and data exchange initiatives, and maintaining robust data governance across all systems. Owns continuous improvement strategies to ensure data integrity post-implementation and will manage the execution of best practices to optimize Supply Chain operations, system functionality, and overall data performance.
Responsibilities:
Leading People - Leads people toward meeting the organization's vision, mission, and goals. Ensures that departmental goals match those of the organization and that resources are allocated to meet priorities. Establishes an environment that creates incentives for, and eliminates barriers to, a team environment. Articulates common goals and communicates how individual roles contribute to team success.
Leading Change - Proactively assesses the need for change and obtains resources to implement change initiatives. Communicates effectively and appropriately. Takes action to ensure that employees fully understand their roles, responsibilities and performance standards/expectations and provides ongoing feedback and support. Treats everyone in a manner that demonstrates fairness and consistency. Serves as a role model by demonstrating commitment to innovation and continuous improvement in organizational performance.
Results Driven - Exceeds departmental and organizational goals and customer expectations. Participates in decision making that produce high-quality results by applying knowledge, analyzing problems, and calculating risks. Consistently conveys that customers are the highest priority. Communicates in a manner that promotes and sustains customer satisfaction and encourages others to do the same. Understands the overall financial performance of the organization and applies financial concepts and practices to establish and maintain realistic budgets. Uses financial information to monitor budgetary responsibilities.
Data Management and Vendor Collaboration: Work closely with external vendor and Information Services partners to facilitate and support seamless master data setup and transactional data exchange resulting in a high percentage of "perfect orders". Manage onboarding and configuration of new trading partners, ensuring proper setups and compliance with standards.
GHX Product Management: Manage plans to achieve high quality outcomes for the GHX suite of products. Identify business needs, objectives, goals, KPIs, and drive the execution of plans to optimize the integration and use of EDI transactions such as 850, 855/997, 865, 810, and 832 transactions using ANSI X12 standards.
Cross-Department Collaboration: Unite Supply Chain, Accounts Payable (AP), and the Information Services Department (ISD) teams to document and achieve data exchange efficiency goals, driving strategic, tactical, and technical outcomes. Regularly assess milestones and performance to ensure that data integration and integrity efforts meet organizational objectives.
Technical Documentation: Develop and maintain comprehensive documentation, including system mapping specifications, implementation guidelines, and process workflows. Ensure all relevant parties are informed of necessary updates and system changes.
Transaction Error Management: Proactively reduce transaction errors by diagnosing root causes and ensuring quick resolution. Manually process failed transactions as needed, ensuring business continuity and reducing operational disruptions.
Functional Testing and Debugging: Perform thorough functional testing, and documentation for all contract management, ERP, procurement systems, and vendor technologies, ensuring robust system functionality.
Compliance, Data Integrity, and System Updates: Analyze, verify, and manage master data for inventory synchronization, contract pricing, locations, and vendor and item attributes across all applicable systems, ensuring that all data is compliant with organizational and external accrediting agency guidelines and regulations. Ensure adherence to policies and procedures related to IT security/privacy. Work closely with internal teams, such as Surgical Services and Perpetual Inventory Owners, to maintain accurate inventory data in sync with contract terms, supply chain, and organizational requirements.
Pre- and Post-Contract Analysis: Lead the analysis of vendor price files prior to contract execution, identifying and resolving discrepancies in item attributes, pricing, and catalog data. After contract implementation, ensure the system maintains accurate and comprehensive datasets, enabling smooth operations across supply chain, accounts payable, revenue, and clinical systems.
System Implementations and Upgrades: Collaborate with project teams during system implementations, including application design, testing, training, and post-implementation support. Ensure robust data testing plans are developed and executed, adapting as technologies evolve and new processes are introduced.
Continuous Improvement: Regularly assess and identify areas for improvement in data accuracy, system efficiency, and operational effectiveness. Collaborate with cross-functional teams to recommend process improvements, refine practices, and create documentation to uphold data integrity.
Customer Focus: Create exceptional customer relationships and maintain those relationships through continuous improvement efforts. Exhibit courtesy, cooperation, and respect toward customers.
Support and Issue Resolution: Provide multi-tier support to internal users across the organization, assisting with data and system-related issues, and ensuring that users can effectively interact with the data management systems. Liaison between vendor partners, clinicians, ISD, and Supply Chain to ensure efficient, cohesive solution is implemented.
Strategic Planning, Financial Awareness, and Reporting: Align objectives with the organizational strategic plans. Develop operating budget and capital requests. Monitor financial performance and adjust resources to maximize profitability while maintaining exceptional quality and service. Produce business reviews and performance reports for leadership, tracking progress toward goals and offering insights into upcoming changes, new initiatives, and potential challenges.
Other Information
Other information:
Education Requirements:
? Bachelor's degree required; Master's degree preferred
Licensure/Certification Requirements:
? No licensure or certification required.
Professional Experience Requirements:
? At least five 5 years of relevant managerial experience.
Knowledge/Skills/and Abilities Requirements:
? Extensive experience supporting SaaS-based ERP systems, particularly Infor, and a strong understanding of data management techniques and methodologies. Expertise in ANSI X12 mapping and a deep understanding of the full suite of GHX products, including EDI transaction @types such as 850, 855/997, 865, 810, and 832.
? Experience working within a healthcare supply chain environment, preferably with technical and functional knowledge of the entire data and P2P process.
? Advanced proficiency in Microsoft Office tools, especially Excel and Visio, with the ability to manage large datasets, perform complex data analysis, and design process workflows.
? Proven experience with material management, procurement, GPO contracting, and accounts payable technology applications. Strong project management skills, with a demonstrated ability to manage multiple projects concurrently with minimal direction.
? Proven ability to build and maintain strong relationships with internal and external stakeholders, ensuring data integrity and the successful implementation of integration strategies. Strong critical thinking and problem-solving skills, with a focus on improving operational efficiency and data quality.
? Proven track record for creating and implementing the most efficient and effective process for data and integration management. Possess a "there has to be a better way" mindset. Ability to adapt to change, learn new tools, and contribute to the creation of new processes.
? Excellent verbal and written communication skills, with the ability to clearly present technical concepts to non-technical stakeholders. A detail-oriented approach to managing large amounts of data and ensuring accuracy throughout business systems. Strong interpersonal skills, with a positive attitude and a collaborative approach to working with teams.
? - Flexibility to travel as needed to multiple entities within the health system. o Occasional travel required to UNC Health entities. o Ability to work both remotely and on-site depending on project needs.
Job Details
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: Supply Chain
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $50.99 - $73.28 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Hybrid
Work Schedule: Day Job
Location of Job: US:NC:Durham
Exempt From Overtime: Exempt: Yes
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
